Overview

Company Overview Allbridge is the leading supplier of world class connected technology solutions, services, and support for high-density properties. With more than 35 years of continuous growth and industry experience, Allbridge supports technology in over one million rooms, in 8,000 properties, across North America and the Caribbean, including hotels, resorts, senior-living communities, condominiums, multifamily developments, and mixed-use properties. Job Summary Working with our staging team, incumbent operates independently to prepare technology hardware and software for project installations. As applicable, implement network architectures by building, virtual LANs, IP Address schemes, and firewall configurations to support secure networks considering both VLANs and IP schemes. Individual will configure multiple technology platforms and work with installation team to meet shipping/installation timelines. Successful individuals typically have experience with configuring CCTV, networks and wifi hardware, voice, computers and servers. Individual will have general knowledge of operating systems and understanding of implementation scripts and config documents on hardware. This role is based out of our Taylor, Michigan warehouse Monday to Friday.Essential Job Functions and Responsibilities • Work with limited oversight, operating independently to prepare network hardware and software for project installations. As applicable, design network architectures by building, virtual LANs, IP Address schemes, and firewall configurations to support secure networks considering both VLANs and IP schemes. • Work and communicate with multiple organizations within Allbridge.• Proactively initiates testing and deploying updates to network infrastructure including critical firmware and operating system patches. • Work in collaboration with the project management and field installation teams, to effectively and timely prepare project equipment per contract specifications. As needed, receive, unpack, label, configure, and stage network hardware equipment, including switches, Wi-Fi, firewalls, and servers. • Consistently integrates Allbridge's core values into their everyday habits by treating all customers, internal and external, professionally, honestly, and respectfully. • Accepts ownership and accountability of position responsibilities and strives to deliver results for customers that establish high standards, credibility, and quality performance.Required Qualifications • Must have 2 years of experience with computers and operating systems. Comfortable working under deadlines.• Must be skilled in configuring and troubleshooting: LAN/WAN and digital switching technologies, software, hardware and servers, routers, modems, wireless, TCP/IP and QoS hardware and software• Must be well-versed in network operations practice and theory, with demonstrated knowledge and application to troubleshoot and diagnose computer hardware and software issues, networking equipment and VoIP equipment.• Ability to assume responsibility and ownership for work performed.• Ability to provide technical support for co-workers, customers, and other vendors.• Must be able to work independently and in a fast-paced environment.• Handle multiple tasks concurrently through prioritization and accurate problem assessment in a potentially stressful environment. • Customer service oriented with good interpersonal skills; able to respond promptly to client needs, follow through and resolve issues in a pleasant and helpful manner• Operates daily with a high attention to detail, remains proactive, organized, reliable, and process-focused with ability to multi-task in a dynamic, and rapidly changing product environment work environment. • Must possess excellent written and verbal communication skills, as well as interpersonal skills with a customer service focus in the English language.• Willingness to share knowledge with team members, superiors, and us