Overview

Job Title: Staff Supervisor Department: Developmental Disabilities Ministry (DDM) Reports To: DDM Regional Manager FLSA Status: Hourly; Non-Exempt Revised Date(s): March 24, 2025 Summary: The Staff Supervisor monitors and provides day-to-day supervision to Direct Support Professionals (DSPs) in a DDM program (Group Home, Day Services, Community Engagement, etc.). This includes coordination of services and supports for all individuals receiving DDM services, such as maintaining a safe and inclusive environment, providing opportunities for individuals to maximize physical, emotional, social, intellectual, and spiritual growth. The Staff Supervisor models a person-centered philosophy, strengths-based approach, celebration of abilities, and provides coaching, teaching, and mentoring to DSPs. The Staff Supervisor is responsible for coordinating day-to-day operations of the program including overall supervision, scheduling, and training of DSPs. Experience & Education: This position requires at least one year of documented experience working with individuals with intellectual or developmental disabilities (I/DD). A Bachelor's or Associate's Degree in Human Services or a related field is preferred. This position requires at least one year of supervisory experience in a Human Services or related field. The Manager must demonstrate the ability to provide exceptional leadership, emotional maturity, and patience necessary to understand and support the social, psychological, and emotional needs of individuals with I/DD. The Manager must demonstrate knowledge, understanding, and ability to implement and apply HopeTree Family Services Core Competencies and Core Values. This position requires an acceptable driving record and valid driver's license, the ability to lift 50 pounds, and the ability to represent the agency in the community in a positive manner. Work Schedule: This position is based within a HopeTree program setting (Group Home or office-based). This role is one of presence, requiring the Staff Supervisor to be on-site and engaged in day-to-day operations. Travel is required for training and regularly-scheduled team meetings, which may include overnight stays. The typical work schedule is Monday - Friday 8:30a - 5:00p and includes 24-hour on-call responsibilities. There will be occasions when the Staff Supervisor is required to provide coverage or support with an emergency situation during evening, overnight, weekend, or holiday hours. Flexibility is granted to the regular schedule when communicated in advance with the Regional Director that adjustment is needed based on such situations, provided there is adequate coverage of the program. This role requires participation in on-call responsibilities after business hours, overnight, on weekends and/or holidays. Essential duties include the following. Other duties may be assigned as needed. Essential Job DutiesProvides day-to-day oversight to ensure appropriate staffing levels and activities that promote an organized and positive environment. Twenty-four-hour emergency availability for DSPs.Makes independent decisions regarding best practices, quality assurance, risk management and problem solving.In partnership with supervisor, has working knowledge of 12VAC35-105; 12VAC35-115; and 12VAC35-122. This includes promoting rights, reporting serious incidents and general compliance with all regulations, DDM Policies/Procedures, and HTFS Employee Handbook. Demonstrates working knowledge of and complies with DDM policy on Handling Participant's Funds and Business Office Procedures; DDM System to Prevent Abuse, Neglect, and Exploitation; and DDM Code of Ethics.Models and coordinates person-centered, least restrictive and community-integrated philosophies and supports.Organizes and ensures timely assessment in all aspects of an individual's life. This includes coordination with CSBs and other providers to assess risks, abilities, SIS, medical needs and identification of generic as well as HTF