Overview

Job Title: Sr, Server Engineer Location: RWJ - Rahway Department Name: IT&S Service Support Req #: Status: Salaried Shift: Day Pay Range: $121,749.00 - $171,970.00 per year Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Summary: The Senior Server Engineer is responsible for supporting, maintaining, and improving enterprise server, virtualization, storage, and hybrid cloud infrastructure across assigned datacenters, data rooms, and related computing environments. This role requires advanced technical knowledge of Windows Server and desktop operating systems, VMware, Citrix, converged and hyper-converged compute platforms, enterprise storage, data protection, and cloud technology platforms including Microsoft Azure, AWS, and related hybrid cloud services. The engineer will support secure, scalable, and resilient infrastructure operations through proactive monitoring, troubleshooting, automation, documentation, patching, upgrades, and lifecycle management. This position also requires strong scripting and automation skills, sound understanding of information security best practices, and the ability to participate in scheduled and unscheduled after-hours maintenance, emergency response, and mandatory on-call rotation in a 24x7 computing environment. The Senior Server Engineer is expected to collaborate effectively with customers, vendors, application teams, peers, and leadership; mentor other engineers; provide recommendations for operational improvements and innovation; and deliver excellent customer service with professionalism, compassion, empathy, and a consistent supportive attitude. Education Required: Certification or equivalent may be substituted for a BA degree. Additional Education Preferred: Bachelor or Master Degree in Computer Science, Information Systems, or other related field. Or Equivalent work experience Licensure Required: Additional Licensure Preferred: Experience Required: A minimum of seven years' experience in Information Technology and Services in the related area. Experience in Healthcare field helpful, but not required. Experience Preferred: Windows Server and Desktop and/or Linux/Unix Operating Systems , VMware vSphere and Horizon, Citrix, Active Directory, general networking concepts, powershell, Converged and Hyper-converged computing platforms. Cloud computing concepts and data protection platforms (Netbackup, Cohesity). Experience in Cloud computing platforms (AWS, Azure and GCP) Job Responsibilities (list 8-12): Monitor problem ticket queues and resolve tickets in a timely manner according to the defined SLAs Participate in monthly security patching for computing environment Troubleshoot with peers and customers on application related issues. Functions as an escalation point for application admins and second level support in troubleshooting complex system issues. Troubleshoot infrastructure and related technologies by reviewing logs and error messages Update Operating Systems (Windows), and Assist with updating VMware Infrastructure (upgrades, hotfixes, security remediations) Assist Vendors, Customers and Peers with remote access needs Follow and execute defined runbooks and documentation for Disaster recovery events , System Decommissions, Infrastructure installs/Upgrades , Application patching Monitor infrastructure via monitoring toolsets Create technical documentation and workflows Follow defined Change Management policies and procedures Attend daily, weekly and monthly team meetings. Attend project or troubleshooting calls to address issues or tasks Participate in projects as assigned Support cloud technology platforms, including Microsoft Azure, AWS, and hybrid cloud services, by assisting with provisioning, monitoring, troubleshooti