One million success stories. Start yours today.

Sr. Injury Adjuster-UM (COLORADO SPRINGS)

Date Posted: Jun 29, 2026
Yearly: USD 63590.00 - USD 121530.00

Job Detail

  • location_on
    Location Colorado Springs, Colorado, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 27, 2026

Job Description

Overview

As a Sr. Injury Adjuster-UM at USAA, you will manage moderately complex attorney-involved UM/UIM claims by confirming coverage, determining liability, and negotiating claims while providing exceptional service to members. This position requires collaboration with team members and vendors to ensure timely resolutions and documentation.

Key responsibilities

  • Adjust attorney-involved soft tissue and moderately complex claims with injuries.
  • Investigate claim details, determine legal liability, and evaluate claims.
  • Prioritize and manage assigned claims workload, providing timely updates.
  • Collaborate with team members to resolve issues and escalate when necessary.
  • Deliver best-in-class member service through proactive communication.
  • Support workload surges and CAT response operations as needed.
  • Ensure compliance with risk and compliance policies.

Required skills

  • High School Diploma or General Equivalency Diploma
  • 2 years of auto claims adjusting experience
  • 1 year of experience in injury adjusting with attorney represented claims
  • Proficient knowledge of auto claims contracts and investigations
  • Negotiation, communication, and conflict resolution skills
  • Time-management and decision-making skills
  • Knowledge of human anatomy and medical terminology related to bodily injury claims
  • Ability to exercise financial judgment in handling claims
  • Proficient in coverage evaluation and loss assessment
  • Insurance adjuster license acquisition and maintenance

What the company offers

  • Comprehensive medical, dental and vision plans
  • 401(k) and pension options
  • Life insurance and parental benefits
  • Adoption assistance
  • Paid time off program with holidays and volunteer hours
  • Career path planning and continuing education

Skills Required

Company Overview

Colorado Springs, Colorado, United States of America

USAA is committed to empowering its members, primarily from the military community, by providing financial security through competitive products and exceptional service. The organization values honesty, integrity, loyalty, and service, which shape it... Read More

Google Map

Related Jobs