One million success stories. Start yours today.

Sr. Collections Specialist

Date Posted: Jun 23, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Massachusetts, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 21, 2026

Job Description

Overview

The Sr. Collections Specialist at North Easton Savings Bank is responsible for performing various financial and regulatory tasks to collect delinquent loans, ensuring compliance with all relevant state and federal regulations. This hybrid role requires collaboration with the Collections Manager and involves managing delinquent residential, consumer, and commercial loans while contributing to the community-focused goals of the bank.

Key responsibilities

  • Perform collection activities on residential and consumer loans following regulations and guidelines
  • Review and credit payments on delinquent accounts in compliance with lending regulations
  • Contact customers regarding delinquent accounts through established channels
  • Research lost checks and payments, and recommend account updates
  • Coordinate legal actions with attorneys under the Collections Manager's guidance
  • Ensure accurate credit bureau reporting and process inquiries regarding credit reporting
  • Order property inspections and work with vendors on securing collateral
  • Negotiate loan modifications and loss mitigation solutions
  • Prepare delinquency and collection reports for management and board meetings
  • Maintain documentation in accordance with retention guidelines
  • File small claims actions and represent the bank at court proceedings
  • Monitor accounts with customers in bankruptcy and update core system accordingly
  • Assist in the preparation for the sale of repossessed collateral

Required skills

  • Accounting
  • Financial analysis
  • Regulatory compliance
  • Customer service
  • Negotiation
  • Collections management
  • Loan processing
  • Strong knowledge of Fannie Mae, Freddie Mac, SBA, or PMI servicing guidelines
  • Excellent verbal and written communication skills
  • High attention to detail
  • Ability to work under deadlines
  • Tact in dealing with customers
  • Bi-lingual ability is a plus

What the company offers

  • Growth and innovation opportunity
  • Recognition as a Top Place to Work
  • Community-focused values

Skills Required

Company Overview

Massachusetts, United States of America

North Easton Savings Bank is committed to responsible lending and community development, offering a range of mortgage and home equity lending products. They prioritize customer service and maintain strong relationships with various stakeholders to ge... Read More

Google Map

Related Jobs