Overview

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job This job is a member of the Global HR Investigations & Policy team within the People Division.This job also supports the administration of the human resources policies, procedures, and programs. What you'll do Conducts investigations into claims of potential harassment, retaliation, and discrimination both domestically and internationally; escalates to senior personnel as neededProvides investigations findings and summaries Partners with operational leadership in investigations into potential violations of company policiesConducts various data analysis on complaints and related metrics, monitors for patterns and trends to identify areas of concern and offer policy/training enhancementsPartner with internal and external counsel when appropriate Investigates and drafts responses for external complaints and charges to defend the Company's position and interests Conducts ongoing formal and informal HR training on matters such as sexual harassment and discrimination, and other work environment related matters Represents the People partner team on various projects/committeesServes as an advocate for our employees All you'll need for success Minimum Qualifications - Education & Prior Job Experience Bachelor's degree in relevant field or equivalent experience/training (Human Resources, Criminal Justice/Criminology, Law Enforcement, Corporate Investigations)3 years of professional level experience in 1 or more of the following areas: employee relations; internal affairs; investigative reporting/writing; EEOC Investigations; or mediation/arbitration5+ years of experience handling internal complaint workplace investigations, involving on-site, in-person interviewsMust be thoroughly familiar with state and federal employment laws including but not limited to; FMLA, ADA, FLSA, NLRB, Title VII, etc. Preferred Qualifications - Education & Prior Job Experience Juris Doctorate/Law Degree, MBA or master's degree in human resources or related fieldInvestigative/interview certification through a national or internationally recognized organizationPrior experience working with represented groups Skills, Licenses & Certifications Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.Strong initiative and solid judgment abilities/skillsStrong analytical, fact-finding and evidence gathering skillsAbility to demonstrate effective problem-solving and decision-making skillsAbility to demonstrate excellent project management skillsAbility to handle sensitive and confidential information appropriatelyAbility to exercise a sense of urgency in handling multiple cases/priorities and produce resultsAbility to build and maintain positive relationships, be able to partner, use a subtle style and work collaboratively with othersAbility to travel 25%+ of time What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.401(k) Program: Available upon hire and, depending on the workgroup, employ