Overview

Job Description Job Description What is Batbox?Batbox is a sports technology company reinventing how the world plays, experiences, and connects through baseball. By blending immersive gameplay, data-driven technology, and scalable business models, we are building a global ecosystem that makes baseball accessible, social, and unforgettable.From our flagship venue in Addison, Texas, to a rapidly growing network of licensed installations and stadiums across North America and beyond, our proprietary platform powers a unified player experience. Whether it's through our real-time analytics or our world-class hospitality, we invite everyone to step up to the plate. Join us as we scale the future of sports entertainment. Who We're Looking ForReporting to our Installation Manager, Batbox is seeking a Dallas-based Installation Lead (Simulators) to provide on-the-ground leadership and hands-on install support to a team of field technicians installing our state-of-the-art baseball simulators across sports bars, entertainment venues, and partner locations throughout the U.S.A. This is a highly visible, travel-heavy field leadership role. The Installation Lead will be the day-to-day lead on site, helping guide the team through multi-day installations, keeping work moving, supporting morale, and representing Batbox professionally with clients at partner locations. This role is ideal for someone who has led field-based installation teams in an environment such as AV integration, interactive display technology, entertainment technology, experiential venues, or another hardware-enabled business involving physical installation, troubleshooting, and client handoff. The right person is a hands-on, mechanically inclined field leader who is comfortable using tools, assembling components, and troubleshooting practical installation issues in the field.Your commitment to our core values of 'Be a Good Person', 'Amp the Experience', 'Lead Together', & 'Level Up' and your dedication to our pillars of 'Craft Legendary Experiences', 'Powered by People', 'Build for the Future', & 'Beyond the Game' will contribute to a future that's innovative and beyond the ordinary.This role is not a fit for: Backgrounds with software-only deployments with limited hands-on field installation workBackgrounds focused exclusively on areas such as HVAC, flooring, or other trade-specific installationsExperience with IT or communications installation infrastructure only, such as network equipment or internet installations Your Impact Lead day-to-day on-site installation activities, including organizing daily work, assigning tasks, keeping the team aligned, and ensuring installation milestones are metLead and support the unloading, staging, organization, and early inventory verification of installation materials, tools, equipment, and simulator components on site, ensuring missing, incorrect, or damaged items are identified and escalated as early as possible so vendors and internal teams have time to resolve issues before they impact the install schedule.Participate directly in the physical installation of Batbox simulator components, including cages, kiosks, ramps, turf, netting, displays, hardware, cabling, mounting, alignment, and related installation requirements, including calibrationEnsure the install team reads and follow installation protocols, layouts, checklists, and site-specific instructions to ensure each installation is completed accurately and consistentlyIdentify site conditions, space constraints, missing materials, damage, access issues, or other installation risks early and communicate them to the Installation ManagerTroubleshoot installation issues in real time, identify workable solutions, and escalate when additional support or decision-making is requiredConduct routine quality checks throughout the installation process to ensure work is completed to Batbox standards before final review and handoffProvide on-site direction to local labor and third-party contr