Overview

Job DescriptionJob DescriptionShipping & Receiving Associate (Customer Service Backup)Position Overview:Micro Logic Inc. is seeking a reliable and detail-oriented Shipping & Receiving Associate for our Mahwah, NJ location. This role is primarily responsible for managing all shipping and receiving operations, ensuring accurate and timely movement of materials and finished goods.In addition, this position serves as a backup to the Customer Service team, assisting with order updates, customer communication, and issue resolution as needed. This is an excellent opportunity for someone who thrives in a fast-paced environment and wants to gain exposure to both logistics and customer-facing operations within a machine shop setting.Key Responsibilities:Shipping & Receiving (Primary Focus):Prepare, package, and ship outgoing orders accurately and efficientlyReceive, inspect, and verify incoming materials and shipmentsLabel, document, and organize inventory in designated storage areasUtilize shipping software and carriers (UPS, FedEx, etc.) to generate labels and track shipmentsMaintain shipping records and ensure timely dispatch of all ordersPerform quality checks on incoming and outgoing shipmentsInventory & Material Handling:Safely handle raw materials and finished goodsMaintain accurate inventory levels and assist with cycle countsOrganize warehouse space to support efficient workflowOrder Processing & Data Entry:Enter and update shipment, inventory, and order data in internal systemsEnsure all documentation is accurate and up to dateCustomer Service Support (Backup Role):Assist with customer inquiries regarding order status, shipping updates, and delivery timelinesCommunicate delays or issues proactively and professionallySupport order entry and coordination when neededLogistics Coordination:Coordinate pickups, deliveries, and transportation schedulingWork with carriers to resolve shipping issues or delaysWorkspace Organization & Compliance:Maintain a clean, safe, and organized work environmentFollow company policies and safety regulations at all timesCross-Training & Operational Support:Gain exposure to overall operations, including coordination with sales, purchasing, and production teamsQualifications:High school diploma or equivalent; technical or vocational training preferredPrior shipping & receiving or warehouse experience preferredStrong attention to detail and organizational skillsBasic computer skills and familiarity with shipping softwareAbility to multitask and shift priorities in a fast-paced environmentStrong communication skills for internal coordination and customer interactionTeam-oriented with a proactive and problem-solving mindsetWillingness to learn and support multiple departmentsThis position requires regular physical activity in accordance with safe work practices and Occupational Safety and Health Administration (OSHA) guidelines. Duties include lifting, carrying, pushing, and pulling materials as part of daily shipping operations.Ability to safely lift and move items weighing up to 40 pounds.Frequent standing, walking, bending, stooping, and reaching throughout the shift.Preferred (Not Required):Experience in a manufacturing or machine shop environmentBasic understanding of machining or mechanical processesFamiliarity with ERP systems or inventory tracking softwareBenefits:Opportunities for advancement and cross-functional skill developmentSupportive and dynamic work environmentPaid hourly Health insurance401(k) with company matchPerformance-based annual raiseProfit-sharingPaid vacation and holidaysApplication Process:Please apply on ZipRecruiter.Micro Logic Inc. is an equal opportunity employer committed to creating a diverse and inclusive workplace. We prohibit discrimination based on any protected characteristic in accordance with federal, state, and local laws. Company DescriptionMicro Logic's mission is to make custom manufacturing easy by providing leading-edge productivity software that is easy to us