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Shift Manager - Customer Service Associate (Restaurant)

Date Posted: Jun 30, 2026
: USD - USD

Job Detail

  • location_on
    Location Lakewood, Colorado, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 28, 2026

Job Description

Overview

Applebee's - Westland is seeking a full-time or part-time Shift Manager in Lakewood, CO to oversee day-to-day restaurant operations and ensure excellent customer service. The Shift Manager will lead the team, maintain high standards of quality, safety, and cleanliness, and manage various responsibilities to support the team's success.

Key responsibilities

  • Lead shifts to ensure fast, accurate, and friendly customer experiences
  • Provide leadership to crew and other managers during shifts
  • Monitor performance and restaurant standards
  • Ensure food quality and safety
  • Manage inventory and daily maintenance
  • Communicate with next Shift Manager for smooth transitions
  • Help the team meet performance targets and goals
  • Train and manage team schedules

Required skills

  • Call Centre / Customer Service experience
  • Leadership skills
  • Food safety knowledge
  • Inventory management experience
  • Customer service expertise
  • Team management capabilities
  • Strong communication skills

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Lakewood, Colorado, United States of America

Applebee's - Westland is a casual dining restaurant that specializes in a diverse menu and customer-focused service. They aim to provide a welcoming environment for guests and a productive workplace for employees. Read More

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