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Shift Manager - Customer Service Associate (Restaurant)

Date Posted: Jun 24, 2026
: USD - USD
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Job Detail

  • location_on
    Location Saugus, Massachusetts, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 22, 2026
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Job Description

Overview

Applebee's - Saugus is seeking a full-time or part-time Shift Manager to oversee daily operations and ensure a high-quality dining experience for customers. The Shift Manager will lead and motivate the team, ensuring smooth operations while providing exceptional customer service.

Key responsibilities

  • Lead shifts to ensure fast, accurate, and friendly customer experience
  • Provide leadership to crew and other managers during shifts
  • Monitor performance and take action to meet restaurant standards
  • Oversee food quality and safety
  • Manage inventory and daily maintenance
  • Communicate effectively with the next Shift Manager
  • Help teams meet performance targets and goals
  • Train and schedule team members

Required skills

  • Customer service
  • Leadership
  • Team management
  • Inventory management
  • Operational efficiency
  • Training and development

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Applebee's - Saugus
Saugus, Massachusetts, United States of America
1 Current Jobs Openings

Applebee's is a casual dining restaurant chain that provides a friendly and welcoming atmosphere. They focus on delivering quality food and service to ensure customer satisfaction. Read More

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