Overview

Adecco is currently hiring a full-time ServiceNow Developer - AI & Automation to support enterprise digital transformation initiatives. This role is ideal for a ServiceNow professional who is passionate about automation, artificial intelligence, workflow optimization, and developing innovative solutions that improve business performance. You will play a key role in designing, developing, and implementing ServiceNow solutions while leveraging emerging AI capabilities to enhance service delivery, streamline business processes, and improve user experiences across the organization. Pay Rate: $80,000 - $100,000/yearLocation: REMOTEShift: Monday to Friday Job type: Temporary Full-time 2-year contract Vacancy Status: This posting is for an existing vacancy . Here's why you should apply: Paid weekly accurate and on time Strong health and safety programs Medical and dental benefits once qualified Free training programs New and quicker onboarding process Responsibilities: ServiceNow Development & Configuration Design, develop, test, deploy, maintain, and support ServiceNow solutions based on business requirements Configure and customize the ServiceNow platform through scripting, workflows, integrations, automation, and platform development Develop enhancements and improvements across multiple ServiceNow modules and applications Participate in all phases of the software development lifecycle, including design, development, testing, deployment, and ongoing optimization AI & Automation Solutions Design and implement AI-powered solutions within ServiceNow, including: Now Assist Generative AI Predictive Intelligence Virtual Agent AI Search Intelligent Automation capabilities Identify opportunities to automate business processes and improve operational efficiency Develop solutions that enhance user experience and accelerate service delivery Apply AI, machine learning, and automation best practices to solve business challenges Integration & Solution Delivery Build and maintain integrations between ServiceNow and enterprise systems using APIs and integration frameworks Develop and support workflow automation initiatives across business functions Work closely with stakeholders to gather, analyze, and translate business requirements into technical solutions Conduct technical feasibility assessments and provide recommendations for solution design Technical Leadership & Collaboration Participate in workshops focused on business process improvement and digital transformation Develop technical documentation, solution designs, implementation plans, and support materials Troubleshoot and resolve platform, integration, automation, and AI-related issues Collaborate with project teams and support groups to ensure successful implementation and operational transition Provide regular project updates and technical guidance to stakeholders Governance & Compliance Ensure all ServiceNow and AI solutions align with organizational security, privacy, governance, and compliance standards Support ongoing platform governance and best-practice implementation Maintain documentation related to technical decisions, enhancements, risks, and project outcomes Qualifications and Skills: University degree or college diploma in:Computer ScienceInformation TechnologyBusinessPublic AdministrationStatisticsOr a related fieldMinimum 3 years of experience as a ServiceNow DeveloperExperience developing and supporting ServiceNow implementationsExperience working with ServiceNow modules such as:ITSMITOMITBM / Strategic Portfolio Management (SPM)SAM ProHRSDSecOpsExperience implementing or supporting ServiceNow AI capabilities, including:Now AssistPredictive IntelligenceVirtual AgentAI SearchSimilar AI-driven technologiesExperience with APIs, integrations, workflow automation, and enterprise application developmentKnowledge of:Generative AIMachine LearningNatural Language Processing (NLP)Prompt EngineeringAI GovernanceStrong analytical and problem-solving abilitiesExperience using data t