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Service Representative

Date Posted: Sep 17, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Urbandale, Iowa, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
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    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
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    Apply Before: Dec 16, 2026

Job Description

Overview

Description: Summary: This position entails Property and Casualty policy processing, including claims and underwriting clerical work. Qualified candidates will have a minimum of 2 years experience in Property and Casualty insurance. This is a work from home position that will require high speed internet access, home office, and travel into the office as requested.Job Functions and Responsibilities include, but are not limited to, the following: Process Personal and Commercial lines endorsementsComplete claims and underwriting clerical functions as assignedAnswer correspondence and inquiries promptly from brokers/agents, insured's, claimants, doctors, employers, outside vendors, etc.Process renewals for Commercial lines accountsReview property inspections and building cost estimatorsCompliance with proper internal controls as necessary to conduct jobfunctions and/or carry out responsibilities and/or administrative activities at the CompanyUse appropriate judgment in upward communication regarding department and/or customer concernsAdditional duties and responsibilities as assigned Requirements: Qualifications/Requirements:2+ years of property/casualty experience requiredUnderstanding and knowledge of personal and commercial policiesStrong written and verbal communication skillsAbility to work independently and be self-motivatedGood Interpersonal SkillsStrong organizational skills and attention to detailGood Analytical SkillsProficient with MS Office products Access to High-Speed Internet and home office space is requiredEducation/Training/Experience:High school diploma or GEDPrevious claims or underwriting assistant experience a plusInsurance Education is a plus - i.e. INS, CPCU, CIC, AUPIbbc3b59be8b1-3872

Key responsibilities

Not specified in the original listing.

Required skills

  • Call Centre / CustomerService

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Urbandale, Iowa, United States of America

Midwest Family Mutual Insurance Company is recognized as one of the top 50 property and casualty insurers in the nation, with a strong legacy of financial stability and innovation. The company is committed to a collaborative and values-driven workpla... Read More

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