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Service Manager

Date Posted: Jun 23, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Asheville, North Carolina, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 23, 2026
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Job Description

Overview

Dream Live Prosper Communities is seeking a skilled Service Manager to lead their maintenance department in Asheville, North Carolina. This leadership role involves overseeing all community maintenance aspects, ensuring peak performance of systems, and managing a talented team dedicated to providing an exceptional living experience for residents.

Key responsibilities

  • Deliver outstanding customer service to all residents.
  • Implement financial efficiencies and manage maintenance budgets.
  • Ensure a 24-hour response time for resident maintenance requests.
  • Oversee maintenance team schedules, focus areas, and on-call rotations.
  • Provide active coaching and mentorship to the team.
  • Manage apartment turns within a 5-day window, ensuring high-quality repairs.
  • Perform hands-on tasks across electrical, plumbing, HVAC, and pool maintenance.
  • Monitor property safety, address emergencies, and maintain grounds.
  • Supervise vendors and optimize the purchasing process via Appfolio.
  • Manage security deposit processing and participate in departmental meetings.

Required skills

  • Extensive background as an HVAC Service Manager or in a comparable position.
  • Deep technical expertise in HVAC controls, components, and full systems.
  • Collaborative leadership style with strong team management capabilities.
  • Superior decision-making skills and a talent for problem-solving.
  • Understanding of cost management and budget oversight.
  • Effective interpersonal skills for communicating with residents, vendors, and staff.
  • HVAC certifications and professional licenses are highly preferred.
  • Experience within property management operations is beneficial.
  • Valid driver's license and a clean record.
  • Personal ownership of essential hand tools.
  • Physical stamina to navigate stairs and lift over 50 pounds regularly.
  • Positive, service-oriented mindset.

What the company offers

  • Competitive Compensation Package Including Above Market Monthly and Semi-Annual Bonus and Incentive Potential
  • PTO, health/dental/vision/life insurance, 401(k) matching, learning/educational incentives, Volunteer Time Off, well-being programs, company events, self improvement/productivity tools.

Skills Required

Company Overview

Dream Live Prosper Communities
Sevierville, Tennessee, United States of America
6 Current Jobs Openings

Dream Live Prosper Communities is committed to building great communities and careers for dedicated, driven professionals. They focus on creating thriving environments that enrich lives and uphold a culture of excellence, growth, and purpose. As a su... Read More

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