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Service Coordinator - Knoxville, TN

Date Posted: Sep 12, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Knoxville, Tennessee, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Dec 11, 2026

Job Description

Overview

Description: Description:Full-Service Industrial & Commercial Roofing We are currently seeking to hire several positions with our company. Our 6 core values are Accountable, Hungry, Humble, Customer-Focused, Innovative, and Smart. These are the foundation of Rackley Roofing Companies. If you share the values, you belong in our Company. If you share our core values, make the smart choice to join our great group of people at Rackley Roofing.Roles and Responsibilities for the Service Coordinator position include, but are not limited to the following:Scheduling and coordination of service department.Stellar communication, both internally with crews and externally with clients.Answering calls on a multi-line system; directing calls to the appropriate contacts.Data Entry. Must be able to type quickly and with accuracy.Excellent time management skills with a proven ability to meet deadlines.Communicate with on-site visitors, including vendors and customers. Communicate with vendors and customers via telephone and email as necessary.Maintain documentation on-site, both on paper and through a computer software program.Keep desk and office space neat and maintained, both for appearance and functionality.Review the information and generate invoices for clients.Review and analyze special projects to keep management informed as needed.Prepare reports to management as needed.Assist with administrative tasks and projects, as required.Other general office duties, as required.Preferred Education Experience:Associates Degree or higher.All employees: Must represent Rackley Roofing Company, Inc. to customers, vendors, industry professionals, and other RRCI employees in a professional manner at all times. Requirements: Preferred Education Experience:Associates Degree or higher.All employees: Must represent Rackley Roofing Company, Inc. to customers, vendors, industry professionals, and other RRCI employees in a professional manner at all times.Requirements:Required Experience and Knowledge:Office Management 2+ YearsOffice Administration: 2+ YearsProficiency in Microsoft Office Suite, specifically Outlook, Word, and ExcelExperience with a CRM system is not required but is beneficial.Strong computer, organizational, and writing skillsVerbally communicate and understand objectivesFollow all safety proceduresAdhere to all quality processesBilingual (Spanish) PreferredRackley Roofing is an Equal Opportunity and Drug-Free Employer offering excellent challenges, career opportunities, competitive pay, and benefits including:Medical, Dental, VisionLife InsuranceCancer, Accident, Short Term DisabilityVacation and Holidays401KGreat service to customers.PI8a79d3c9115e-7837

Key responsibilities

Not specified in the original listing.

Required skills

  • I.T. & Communications

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Mooresville, North Carolina, United States of America

Rackley Roofing is a full-service industrial and commercial roofing company that values accountability, innovation, and customer focus. They are recognized as the Official Roofing Contractor of the Tennessee Titans and emphasize hiring based on core... Read More

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