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Service Consultant - Lincoln North Miami

Date Posted: May 17, 2026
Yearly: USD - USD
Job is expired

Job Detail

  • location_on
    Location Miami, Florida, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 17, 2026

Job Description

Overview

The Service Consultant at Lincoln North Miami serves as the primary point of contact for customers arriving at the service department. This role involves providing exceptional customer service, assessing service needs, and managing customer relations throughout the service process.

Key responsibilities

  • Greet customers and assess their service needs
  • Maintain customer relations and address concerns
  • Schedule and coordinate service appointments
  • Answer service calls and follow up in a timely manner
  • Promote and sell labor, parts, and services
  • Provide accurate service estimates and completion times
  • Document repair orders and obtain necessary signatures
  • Monitor repair order progress and keep customers informed
  • Ensure quality control and customer satisfaction
  • Oversee financial transactions and maintain cash drawer accountability

Required skills

  • Customer service experience
  • Appointment scheduling
  • Vehicle knowledge
  • Strong communication skills
  • Sales support skills
  • Time management
  • Problem-solving abilities
  • Basic math skills for calculations
  • Ability to use a computer and manage documents

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Miami, Florida, United States of America

Warren Henry Automotive Group is committed to providing high-quality service and customer care through its various automotive dealerships. With a focus on customer satisfaction, the company aims to ensure a positive experience for all visitors and cl... Read More

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