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Service Associate

Date Posted: Jun 29, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Huntington Beach, Baja California, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 27, 2026

Job Description

Overview

The Service Associate at Trilogy Financial plays a critical role in supporting advisors with retirement planning, ensuring smooth and compliant operations within the Employer Retirement Solutions team. This involves interacting with clients, managing projects, and preparing reports, all aimed at keeping retirement plans on track and clients informed.

Key responsibilities

  • Interact with clients to understand and resolve issues.
  • Assist clients with logging in and completing 5500 annual tax forms.
  • Liaison between recordkeepers and other providers.
  • Prepare and present 401k plan analysis to clients.
  • Respond to client issues and provide weekly updates.
  • Coordinate meetings with the advisor team.
  • Proactively follow up on census regarding annual questionnaires.

Required skills

  • Clear and effective communication skills
  • Organizational skills with multi-tasking ability
  • Proficient in Microsoft Outlook and Microsoft Office Suite
  • Knowledge of qualified plans, ERISA regulations, and plan administration
  • Analytical and problem-solving skills
  • Self-motivated and detail-oriented
  • Ability to work independently with minimal supervision

What the company offers

  • Competitive Compensation
  • Comprehensive Medical, Dental, and Vision Insurance
  • Life Insurance
  • Long Term Disability
  • Paid Time Off and Holidays
  • 401(k) Matching
  • Career Development, Mentorship and Education
  • Team Events
  • Achievement Awards and Trips

Skills Required

Company Overview

Denver, Colorado, United States of America

Established in 1999, Trilogy has grown to be a nationwide firm with clients from coast to coast. We are committed to building strong relationships with our clients and applying sound financial principles to manage the more than $4 billion in assets e... Read More

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