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Service Advisor Honda

Date Posted: Oct 10, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Martinsburg, West Virginia, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jan 08, 2027

Job Description

Overview

Description: Service Advisor HondaHonda Service Advisor Automotive Service Consultant Customer Service AdvisorJoin the CMA Team!Are you passionate about delivering exceptional customer service and helping customers maintain their vehicles? CMA is seeking a motivated and customer-focused Service Advisor to join our Honda dealership team. This role serves as the primary point of contact between customers and the service department, ensuring a smooth, transparent, and positive service experience from start to finish.Whether you have previous dealership experience or a strong background in customer service and sales, we want to hear from you.What You'll DoGreet customers and create a welcoming service experienceSchedule, confirm, and prepare service appointmentsPerform vehicle walk-arounds and identify maintenance and repair needsCommunicate repair recommendations clearly and professionallyCreate accurate repair orders, cost estimates, and timelinesCoordinate with technicians and parts departments to ensure efficient workflowKeep customers informed throughout the service processFollow up after service visits to ensure customer satisfactionBuild long-term customer relationships and loyaltyMeet or exceed customer satisfaction and sales goalsMaintain knowledge of Honda products, maintenance schedules, and service offeringsBenefits & PerksAt CMA, we believe our associates are our greatest asset. We offer a comprehensive benefits package designed to support your health, financial future, and work-life balance.Health & WellnessMedical, dental, and vision insuranceHealth savings and flexible spending account optionsEmployee assistance programFinancial BenefitsEmployee Stock Ownership Plan (ESOP) giving associates the opportunity to share in the company's success and build long-term retirement wealth401(k) retirement savings planCompany-paid life insurance optionsCompetitive compensation and performance incentivesWork-Life BalancePaid time off and holidaysEmployee discounts on vehicle purchases, service, and partsOngoing training and career development opportunitiesAdvancement opportunities throughout the CMA organization Requirements: QualificationsHigh school diploma or equivalentAutomotive dealership, service advisor, or customer service experience preferredStrong communication, interpersonal, and organizational skillsConsultative sales mindset with the ability to build trustComfortable using technology and dealership management systemsAbility to multitask in a fast-paced environmentProfessional appearance and positive attitudeValid driver's license with an acceptable driving recordCompensationMonthly base salary 2k plus commissionCompetitive earning potential with performance incentivesOpportunities for growth and advancement within the organizationCompensation details: 0 Yearly SalaryPIa95e1d95ddaf-5756

Key responsibilities

Not specified in the original listing.

Required skills

  • Call Centre / CustomerService

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Williamsburg, Virginia, United States of America

Carter Myers Automotive (CMA) is an employee-owned (ESOP) company with a people-first culture. We offer career growth, stability, competitive pay and benefits, and a healthy work-life balance. CMA celebrates diversity and is committed to creating an... Read More

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