Service Advisor Best-One Tire & Service MadisonvilleJoin the Best-One Team!Best-One Tire & Service in Madisonville is looking for a Service Advisor who is passionate about Creating Raving Fans by delivering exceptional customer service. If you have at least 1 year of experience in an automotive service environment, enjoy keeping operations running smoothly, while assisting customers, we want to talk to you!What You'll Earn: Starting at $19/hrWhy You'll Love Working Here:Top Pay - the more you know, the more you earnPaid holidays & vacations; closed most major holidaysHome on the weekendsHealth/dental/vision insurance401(K)- Company Match!Team member discount programContinuing education/trainingUniform Program and being a part of a company that offers a career, not just a job!What You'll Do as a Service Advisor:Answer phones and greet and assist customers in a respectful and timely manner.Answering customer questions about service outcomes and consulting with technicians when necessaryCreate repair orders (ROs) with complete and accurate information.Present estimates and explain recommended repairs in a way customers can understand.Obtain customer authorization before additional work is performed.Order parts or coordinate with the parts department when necessary.Informing customers of changes in service or when their vehicle is ready to be picked upReview completed work with the customer and explain the invoice.Schedule future maintenance and recommend preventative services.Handle customer concerns or complaints professionally and work toward a resolution.What We're Looking For:Excellent communication and customer service skills.Must have at least 1 year of experience in the automotive service industry.Strong organization and time management.Basic automotive knowledge.Sales and relationship-building abilities.Ability to multitask in a fast-paced environment.Computer proficiency with shop management software.Ability to perform all job functions that require lifting and or carrying single items weighing at least 50 lbs., as well as functions and activities such as pulling, pushing, bending, standing, lifting, reaching, and stooping, kneeling, crouching, or crawling.Who we are: For more than 77 years, Best-One Tire & Service has grown from a single service station into one of North America's largest independent tire dealers, with 285+ locations across 35+ states. While we've grown, one thing hasn't changed-our commitment to taking care of our customers and our team members.Our mission is simple: Create Raving Fans. And we know our success starts with our team members - our internal ravings fans.PIe75f634632fc-1267
Not specified in the original listing.
Not specified in the original listing.
Best-One Tire & Service Inc has been in the tire and service business for over 77 years, evolving from a single bay service station to one of the largest independent tire companies in North America, with over 320 locations across more than 35 states.... Read More