Are you the type of person who can connect with anyone, earn trust quickly, and confidently guide customers through important decisions?We're looking for a Service Advisor who brings more than just technical knowledge. We want someone with energy, personality, and a proven ability to build relationships, overcome objections, and deliver an exceptional customer experience.If you enjoy helping people, thrive in a fast-paced environment, and have the drive to maximize every customer interaction, we want to hear from you.Why You Belong at Davis:Competitive compensation plan where candidates can expect to earn $45,760 + per year, plus bonus.Industry-leading health and dental benefits and employer-matched RRSPsA stable, family-owned business that has been a part of the community for over 30 yearsOngoing training and development opportunitiesTravel reward program so you can travel on us beginning at 5 years of employmentGroup-wide employee pricing discount program on vehicles and parts, and service.Great team atmosphere to excel and growEssential Job Duties:Listen to the customer's description of vehicle symptoms to gather information on the nature of their vehicle's mechanical problemComplete walk-around inspection and review prior service history to recommend additional needed service and preventative maintenance to the customer when appropriateCreate work orders, describing customer concerns to help technicians diagnose what repairs are neededMaintain customer rapport by explaining estimates and expected return of vehicleAnswer questions, address concerns the customer may have and obtain the customer's approval for estimates.Provide accurate quotes to customers and follow their repair orders throughout the day to keep the customer informed of the status of their vehicle repairQualifications and Experience:Previous experience as an automotive Service Advisor or in a similar customer-facing sales role, including providing recommendations for additional purchases, is an assetAutomotive experience is considered an asset.Exceptional customer service and verbal communication skills to develop relationships and ensure customer loyaltyStrong written communication skills to accurately detail customer concerns in each work orderThe capability of working independently, managing your time and workflow and having the ability to work congenially with other team membersProven time management and organizational skills with the ability to manage multiple demandsValid Driver's License and the completion of a satisfactory criminal background checkMake the most important move of your career and come join our team, which is one of the best in the automotive industry! Compensation details: 45760 Yearly SalaryPId437b6d6294a-8105
Not specified in the original listing.
Not specified in the original listing.
