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Service Advisor

Date Posted: Jun 23, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Raleigh, North Carolina, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 21, 2026

Job Description

Overview

Southeast Elevator Inc is looking for a motivated Service Advisor in Raleigh, North Carolina. This role serves as the primary contact for clients, ensuring a seamless service experience by understanding customer needs and coordinating service requests.

Key responsibilities

  • Greet customers and provide a welcoming experience
  • Listen to customer concerns and assist in scheduling appointments
  • Communicate service recommendations, estimated costs, and timelines
  • Document and perform necessary repairs in a timely manner
  • Upsell additional services and products to enhance vehicle performance
  • Follow up with customers to ensure satisfaction and address concerns

Required skills

  • Prior experience in customer service or sales
  • Strong communication and interpersonal skills
  • Ability to multitask in a fast-paced environment
  • Proficiency in computer skills and web-based data systems
  • High school diploma or equivalent

What the company offers

  • 401(k) with company match
  • Health, dental, vision, and life insurance
  • Paid time off
  • Professional development assistance
  • Employee referral program
  • Relocation assistance

Skills Required

Company Overview

North Carolina, United States of America

Southeast Elevator has been Florida's leading provider of custom residential elevators for over 30 years. They specialize in designing, building, installing, and servicing elevators that enhance accessibility and luxury in homes. With teams located a... Read More

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