Overview

Senior / Director of Patient RecruitmentPosition SummaryWe are seeking an experienced and strategic Senior / Director of Patient Recruitment to lead the development, execution, and optimization of patient recruitment and retention strategies across clinical research programs.The Director will be responsible for building scalable, patient-centric recruitment strategies that accelerate enrollment while maintaining high-quality patient engagement and retention. This leader will work closely with Clinical Operations, Site Management, Medical Affairs, Marketing, Data & Analytics, and external recruitment partners to identify recruitment challenges, develop innovative solutions, and deliver measurable enrollment results.The ideal candidate combines deep expertise in clinical trial patient recruitment with strong operational leadership, data-driven decision-making, and a passion for improving the patient experience.Key ResponsibilitiesPatient Recruitment StrategyDevelop and execute comprehensive patient recruitment and retention strategies across clinical trials and therapeutic programs.Establish recruitment objectives, enrollment forecasts, KPIs, and performance benchmarks.Assess recruitment feasibility and identify patient population opportunities during study planning.Develop innovative approaches to patient identification, education, engagement, and conversion.Partner with clinical teams to proactively identify enrollment risks and implement mitigation strategies.Recruitment Operations & PerformanceLead recruitment initiatives from study start-up through enrollment completion.Monitor recruitment performance across sites, regions, therapeutic areas, and patient populations.Use recruitment data and analytics to identify trends, bottlenecks, and opportunities for optimization.Develop dashboards and regular reporting to communicate recruitment performance to senior leadership.Establish best practices and standardized processes that can be scaled across multiple studies.Site & Stakeholder PartnershipCollaborate with Clinical Operations and site teams to improve recruitment performance.Provide sites with recruitment tools, training, messaging, and resources.Partner with investigators and site personnel to understand local recruitment challenges.Manage relationships with patient recruitment agencies, technology providers, community organizations, advocacy groups, and other external partners.Evaluate and manage external recruitment vendors to ensure quality, compliance, and performance.Patient-Centric EngagementEnsure recruitment strategies are designed around the needs, behaviors, and experiences of patients and caregivers.Develop patient-friendly recruitment materials and engagement approaches in collaboration with relevant internal teams.Identify opportunities to reduce barriers to clinical trial participation.Incorporate patient insights and feedback into recruitment strategies.Promote inclusive recruitment practices designed to reach diverse and underrepresented patient populations.Leadership & Team DevelopmentBuild, lead, and mentor a high-performing patient recruitment organization.Establish team goals, performance expectations, and development plans.Foster a culture of accountability, innovation, collaboration, and continuous improvement.Provide strategic guidance and recruitment expertise to cross-functional teams.Represent Patient Recruitment in leadership meetings and program governance forums.Budget & Vendor ManagementDevelop and manage patient recruitment budgets and forecasts.Evaluate recruitment vendors, technologies, and service providers.Negotiate scopes of work and monitor vendor performance against agreed-upon KPIs.Ensure recruitment investments deliver measurable impact and return on investment.Compliance & QualityEnsure recruitment activities comply with applicable regulations, ethical standards, privacy requirements, and institutional review board/ethics committee requirements.Partner with Legal, Regulatory, Quality