One million success stories. Start yours today.

Senior Vice President of Member Services

Date Posted: May 20, 2026
Yearly: USD - USD
Apply Now

Job Detail

  • location_on
    Location MacAlester, Iowa, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 20, 2026
Email to Friend Add to Favourite Report Abuse

Job Description

Overview

Levo Federal Credit Union is seeking a Senior Vice President of Member Services to guide the strategy and execution of branch operations, lending, and recovery services. This leadership role focuses on enhancing the member experience while ensuring financial strength and operational efficiency.

Key responsibilities

  • Lead enterprise-wide operational strategy across branch services, lending, and recovery
  • Champion a member-first culture
  • Drive operational excellence through process optimization
  • Use KPIs to drive performance and member outcomes
  • Oversee lending strategy and portfolio performance
  • Lead recovery and collections strategy
  • Ensure regulatory compliance and policy alignment
  • Leverage data and insights for decision-making
  • Oversee budgeting and resource allocation
  • Build and develop high-performing leadership teams
  • Represent the organization through community engagement

Required skills

  • 8-10+ years of progressive leadership experience in credit union, banking, or financial services
  • Strong expertise in lending, recovery efforts, and branch operations
  • Proven leadership and execution of strategic initiatives
  • Experience using data and analytics for performance improvement
  • Solid understanding of regulatory compliance and risk management
  • Collaborative leadership style
  • Strong communication and relationship-building skills

What the company offers

  • $145,000-$242,000 Annual Salary

Skills Required

Company Overview

Levo Federal Credit Union
Minnesota, United States of America
18 Current Jobs Openings

Levo Federal Credit Union is a financial institution that provides a range of banking services, including commercial loans. They focus on serving the needs of their community through responsible lending practices and member support. Read More

Google Map

Related Jobs