Overview

Senior Site Reliability Engineer (Azure)Plano, TX 75024 (5 Days Onsite Role)6 Months Contract-to-HireInterviews: 2 or 3 roundsNotes: No Sponsorship or Visa Transfer is available at this time. Candidates must be authorized to work in the U.S. without the need for current or future employer sponsorship.Position Overview:The primary responsibility of the Senior Site Reliability Engineer (SRE) to lead reliability engineering initiatives across our Azure estate and Command Center operations. This role focuses on scripting, automation, and observability to ensure uptime, performance, and rapid incident response. The Senior SRE will design and implement monitoring-as-code, optimize alerting, and build self-healing automation that reduces toil and accelerates recovery.As part of our journey from traditional operations toward a mature SRE model, the Senior SRE will partner with product engineering, platform teams, and the Command Center including Service Desk and Major Incident Command (MIC) to deliver measurable improvements in service reliability.All duties are to be performed in accordance with departmental and Companys policies, practices, and procedures. All Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the companys standards, work requirements and rules of conduct.Essential Duties & Responsibilities: Observability & Monitoringo Architect end-to-end monitoring using Azure Monitor, Log Analytics, Application Insights, and ITRS Geneos.o Implement monitoring-as-code with Terraform/Bicep, including alerts, dashboards, and diagnostic settings.o Create actionable dashboards (Azure Workbooks, Grafana) for SLIs/SLOs and real-time service health. Alerting & Incident Responseo Design alert taxonomies with severity mapping (P0 P4), dynamic thresholds, and escalation policies.o Reduce alert noise and ensure 100% alert-to-runbook mapping.o Support Major Incident Command (MIC) during P0/P1 bridges with technical expertise and rapid remediation. Automation & Toolingo Build automation using PowerShell, Python, and Azure Functions for alert lifecycle, runbooks, and self-healing workflows.o Integrate with ITSM (ServiceNow/Jira) for automated ticket enrichment and routing.o Eliminate repetitive operational tasks and reduce toil through automation-first practices. Reliability Engineeringo Define and enforce SLIs/SLOs, error budgets, and resilience patterns (bulkheads, retries, timeouts).o Conduct production readiness reviews, chaos drills, and failover rehearsals.o Partner with app teams to embed instrumentation and structured logging. Governance & Complianceo Enforce desired state with Azure Policy, DSC/Guest Configuration, and drift detection.o Harden networking (VNet, NSGs, Private Link, Firewall), identity (Entra ID), and secrets (Key Vault).o Ensure auditability and compliance across environments. Perform job duties in a safe manner. Attend work as scheduled on a consistent and regular basis. Perform other related duties as assigned.Minimum Qualifications: At least 21 years of age. Proof of authorization to work in the United States. Bachelors degree in Computer Science or IT field, or equivalent experience. Must be able to obtain and maintain any certification or license, as required by law or policy. 7+ years of experience in SRE/DevOps/Platform roles, with 4+ years focused on Azure in production at scale. Expert knowledge in Infrastructure as Code (Terraform or Bicep) and Git-based workflows (GitHub Actions/Azure DevOps). Proficiency in CI/CD, deployment strategies (canary, blue-green), and automated rollbacks. Proficiency in PowerShell and Python for automation; experience building reusable modules. Demonstrated experience with AKS, App Services, Functions, VM Scale Sets, and Azure networking/security. Deep knowledge of:o Azure: AKS, App Services, Functions, VMSS, Storage, Front Door, API Management, Load Balancers, Monitor, Log Analytics, App Insights, K