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Senior Patient Access Specialist

Date Posted: Jun 30, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Suffolk, Virginia, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 29, 2026

Job Description

Overview

The Senior Patient Access Specialist at Ensemble Health Partners is responsible for performing admitting duties for patients, ensuring regulatory compliance, and providing excellent customer service. This onsite role requires oversight of patient access operations, development of training materials, staffing schedules, and support during after-hours situations.

Key responsibilities

  • Perform admitting duties for patients receiving services
  • Collect insurance information and process physician orders
  • Provide excellent customer service as measured by Press Ganey
  • Develop training materials and programs for new hires
  • Conduct audits and ensure accuracy in patient account management
  • Manage staff schedules within the patient access department
  • Support on-call responsibilities including after-hours guidance
  • Explain consent forms and distribute patient education documents
  • Review insurance eligibility responses and enter benefit data
  • Screen medical necessity using Advanced Beneficiary Notice software

Required skills

  • Customer service
  • Medical billing
  • Insurance verification
  • Patient scheduling
  • Regulatory compliance
  • Quality auditing
  • Revenue cycle management
  • Knowledge of medical terminology and CPT codes
  • Experience in training and development
  • Proficiency with insurance processes for authorizations and benefits verification

What the company offers

  • Bonus incentives
  • Paid certifications
  • Tuition reimbursement
  • Comprehensive benefits
  • Career advancement opportunities
  • Hourly pay range of $18.65 - $19.90 based on experience

Skills Required

Company Overview

United States of America

Ensemble Health Partners is focused on delivering operational solutions that improve performance for healthcare providers. They help healthcare organizations create strategies to optimize revenue and improve patient experiences. Read More

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