Overview

Department/Unit:AMHS - Enterprise Project Management OfficeWork Shift:Day (United States of America)Salary Range:$84,783.00 - $131,414.00Position Summary:Hours: Full time/40 hrs. This position is fully in person. There is no hybrid opportunities Department: Organizational Development Shift: DayResponsible for training a diverse population within the healthcare industry. Maintaining data quality review and follow up remediation. Responsible for advancing the vision of Albany Med by conducting learning & development activities and participating in strategic organizational initiatives designed to accelerate performance and productivity, promote employee engagement, and contribute to the retention of talent. This position is fully in-person. This position requires to attend and host in-person meetings at any of our AMHS locations within the capital region. Skills, Knowledge & Abilities:Proficiency working with learning management systems and online training platforms. Strong knowledge and experience with end-to-end learning process with emphasis on delivery using multiple methodologies.Conducts learning evaluations and provides recommendations for program design changes.Strong communication (verbal, written, presentation); includes the ability to translate complex messages to different audiences.Strong facilitation and training skills in an interdisciplinary environment.Ability to utilize LEAN methodology for problem solvingAbility to be self-directed in performance of dutiesAbility to integrate and facilitate cross-functional teamsAbility to mentor/coach leaders within the organizationDemonstrates project management skillsAbility to organize and manage multiple priorities/ projects to meet deadlines.Highly flexible, adaptable, and resilient in face of change be able to deal with high volume, overlapping, and ambiguous requirements.Presentation and facilitation skills with a natural tendency for collaboration across departmentsHighly poised and refined interpersonal skills (networks, builds relationships, and collaborates within and across teams).Advanced critical thinking, organization, and planning skills necessary for this role. Essential Duties & Responsibilities, including but not limited to: Mission, Core Values and Service Excellence: Contributes to the creation of a compassionate and caring environment for patients, families, and colleagues through displays of kindness and active listening. Recognizes and appreciates that each employee's work is valuable and contributes to the success of the Mission.Demonstrates excellence in daily work. Actively participates in performance and quality improvement activities and works toward enhancing customer/patient satisfaction. Exhibits positive service excellence skills to patients, visitors and coworkers by greeting others in a friendly manner, keeping customers/patients/colleagues informed about progress, delays and changes.Demonstrates effective teamwork by interacting in a positive manner with colleagues and creating a collaborative work environment. Initiates open communication, conveys positive intent, offers assistance. Contributes to a safe and secure environment for patients, visitors, colleagues by following established procedures and protocols, which address the needs of a diverse patient population and workforce.Demonstrates stewardship by thoughtful and responsible use of resources including maintaining a clean and hospitable environment, starting work on time, displaying a consciousness regarding costs, supplies and department finances. Demonstrates respect for individual differences of each person by acknowledging the essence of each person, appreciating, and responding to unique, spiritual, personal and cultural backgrounds of patients, families and colleagues. Minimum Qualifications Bachelor's degree in Human Resources, Organizational Development, Healthcare Leadership or related field. - Required Master's degree - preferred. Minimum of 5 years acute care healthcare l