Overview

At Genmab, we are dedicated to building extra not ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees. Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so. Does this inspire you and feel like a fit? Then we would love to have you join us! The Role The Senior Manager, Operational Excellence is responsible for leading Speaker Bureau program operations and commercial sponsorship operations while driving continuous improvement across key Marketing Operations, Vendor Governance, and Operational Excellence processes supporting the U.S. Commercial organization across all therapeutic areas. This role serves as a strategic and hands-on operational partner to business stakeholders and cross-functional teams. The position combines day-to-day execution, vendor coordination, process governance, project leadership, and continuous improvement to strengthen compliance, efficiency, scalability, service delivery, and stakeholder experience. The Senior Manager will work closely with Vendor Management Business Partners, MERL Operations, Procurement, Finance, Legal, Compliance, Accounts Payable, IT, and Commercial teams to establish consistent ways of working, execute programs effectively, implement process improvements, and provide cross-coverage for Print Production. Responsibilities 1. Speaker Bureau Programs & Sponsorship OperationsLead day-to-day operational execution for Speaker Bureau programs and commercial sponsorships across all therapeutic areas, in coordination with MERL Operations and other key partners.Oversee intake, documentation, review, routing, agreement coordination, purchase order readiness, vendor coordination, payment follow-through, status reporting, and closeout, as applicable.Partner with business requesters, MERL Operations, Legal, Compliance, Procurement, Finance, Accounts Payable, and external organizations to support compliant and timely execution.Establish and maintain operating procedures, templates, decision points, service expectations, handoffs, and escalation paths.Monitor demand, workload, cycle time, payment status, risks, and recurring issues, and provide actionable insights to leadership and stakeholders.Implement improvements that reduce rework, strengthen controls, and improve the requester, program, and supplier experience. 2. Operational Excellence & Process GovernanceLead Operational Excellence across key Marketing Operations and Vendor Governance processes, with clear ownership, controls, service expectations, and performance measures.Lead process improvement initiatives from problem definition and current-state assessment through future-state design, implementation, adoption, and measurement of results.Maintain process documentation, standard operating procedures, job aids, intake tools, trackers, and governance routines so stakeholders have clear and current guidance.Identify opportunities to simplify work, standardize practices, automate manual steps, and improve data quality and decision-making.Support change management, stakeholder communications, training, and adoption for new or revised processes. 3. Print Production Cross-CoverageProvide cross-coverage for Print Production across all therapeutic areas to support business continuity and workload management.Coordinate with the primary Print Production lead, internal stakehold