Overview

Job DescriptionJob Description If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services! We are currently looking for a Senior Manager Information Technology with a passion for human services. This is an exciting opportunity to be involved with an organization focused on a transformative path towards social change, creating pathways for rehabilitation, reintegration, and redemption. Who we are - Our Mission We empower justice-involved individuals to overcome adversity and reach their full potential. For over 60 years, we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non-profit with 35+ locations across Washington state that provided a chance for change to over 9,500 individuals in 2024.What We Offer At Pioneer, our employees are our most valuable asset. That's why we're proud to offer a comprehensive Total Rewards package designed to support your health, security, and work-life balance.Compensation:New hires for this position typically start between $128,462 and $171,283 annually, depending on factors such as work location, experience, qualifications, skills, competencies, internal equity, and market conditions. While the full pay range is provided to support pay transparency, individual compensation will vary within the range based on these factors. Benefits That Invest in YouAt Pioneer, we offer a comprehensive benefits package designed to support your health, financial well-being, and continued growth. Health & Wellness BenefitsMedical coverageDental coverageVision coverageFlexible Spending Account (FSA)Dependent Care Flexible Spending AccountFinancial ProtectionEmployer-provided life insuranceAccidental Death & Dismemberment (AD&D) insuranceDisability coverageInvest in Your FutureFront-Loaded Tuition AssistanceRetirement PlanEmployee recognition programsPublic transportation discountsEmployee Assistance Program (EAP) Join Pioneer and build more than a career. Be part of a team that supports your well-being, recognizes your contributions, and invests in your future. Benefit eligibility, coverage, contributions, and program provisions are subject to the terms of the applicable benefit plans and policies. WHAT YOU'LL DOThe Senior Manager, Information Technology oversees organization-wide IT operations in partnership with the Vice President of Information Technology, aligning them with Pioneer Human Services' mission, vision, and IT strategy. The role focuses on modernizing and optimizing technology infrastructure and operations, supporting cloud-based business applications, and improving systems and processes to advance the nonprofit's objectives, strategy, and growth initiatives. The Senior IT Manager leads, mentors, and collaborates with IT professionals and departments across the organization to ensure technology resources are optimized, secure, and aligned with regulatory requirements and industry best practices. PRIMARY/ESSENTIAL DUTIES AND RESPONSIBILITIES:Implements a comprehensive IT strategy aligned with Pioneer's business goals, long-term vision, mission, and values as a member of the broader leadership team.Partners with leadership to identify and prioritize IT initiatives that enhance efficiency, productivity, and innovation.Recruits, mentors, and manages IT professionals; fosters a transparent, healthy, and collaborative workplace; and leads effective retention and succession-planning efforts.Provides hands-on oversight of the design, implementation, and maintenance of Pioneer's IT infrastructure, including servers, networks, hardware, and software systems.Ensures the availability, scalability, and security of IT infrastructure through hands-on support for current operations and future growth.Establishes and enforces robust security protocols to protect the organization's sensitive data, intellectual property, and customer information.Implemen