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Senior Manager Collections Strategy Management

Date Posted: May 20, 2026
Yearly: C$ - C$

Job Detail

  • location_on
    Location Toronto, Canada
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 20, 2026

Job Description

Overview

The Senior Manager Collections Strategy Management at BMO Financial is responsible for managing customer-facing and internal platforms, ensuring their stability, security, and scalability. This role involves building relationships with stakeholders and vendors, driving platform optimizations through data analysis, and fostering a culture aligned with BMO's values, while overseeing team performance and career development.

Key responsibilities

  • Track and maintain platform health scores and adoption rates
  • Manage platform stability, accessibility, scalability, and security
  • Coordinate activities across technology, design, security, and marketing
  • Document business rules and technical specifications
  • Analyze platform data to drive optimizations
  • Foster a culture of diversity and inclusion
  • Ensure compliance with service and support agreements
  • Attract, retain, and enable career development of top talent
  • Make sound decisions in line with risk management framework

Required skills

  • New product development
  • User interface and user experience (UI/UX) design
  • Cybersecurity and privacy concepts
  • System design and implementation
  • Application programming interface (API) management
  • Product management
  • Cloud computing
  • Data collection and analysis
  • Verbal and written communication skills
  • Analytical and problem-solving skills
  • Collaboration and team skills
  • Data-driven decision making
  • 7+ years of relevant experience

What the company offers

  • Health insurance
  • Tuition reimbursement
  • Accident and life insurance
  • Retirement savings plans
  • Performance-based incentives
  • Discretionary bonuses

Skills Required

Company Overview

Toronto, Canada

BMO Financial is a leading financial services provider, offering a range of products and solutions for individuals and businesses. The company prioritizes customer centricity and risk management, ensuring alignment with regulatory expectations and bu... Read More

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