Overview

Bell Ambulance is a progressive, client-oriented company devoted to providing high-quality emergency and non-emergency medical services. Bell Ambulance has operated since 1977 and has grown into the largest ambulance service provider in Wisconsin. We are a certified and contracted provider in the City of Milwaukee 911 system. We receive more than 120,000 calls per year. We have 14 locations in southeastern Milwaukee. We provide BLS, ALS, and Critical Care services, and we currently employ more than 700 people. Position Overview Bell Ambulance is seeking an accomplished, highly strategic Senior Executive Assistant to serve as the primary administrative business partner to our President & CEO, while providing overarching executive support to the broader Executive Leadership Team. This critical role requires a seasoned administrative professional with a proven background supporting C-suite teams within large-scale organizations. Operating at the intersection of local healthcare operations and national industry leadership, the Senior Executive Assistant will directly support the President & CEO across all Bell Ambulance operations as well as his external presidency with the American Ambulance Association (AAA). In addition to acting as the primary gatekeeper and accountability driver for the CEO, this role optimizes workflow, calendar governance, and administrative efficiency across the entire executive suite. Success in this position relies on executive-level judgment, absolute precision, proactive foresight, and the utmost discretion. Schedule: Monday - Friday with flexibility required to accommodate executive schedules, which may occasionally include travel, evenings, or weekend hours for leadership meetings, industry conferences, and company events Reports To: President & CEO Location: Milwaukee Wisconsin Essential Functions & Impact Expertly manage, reconcile, and optimize complex, fast-changing executive calendars across Google Workspace; strategically prioritize commitments to maximize leadership efficiency and resolve scheduling conflicts independently. Maintain direct access to executive email inboxes to actively triage incoming messages, respond to routine inquiries, draft high-level executive correspondence, and track urgent follow-ups to ensure zero communication lag. Proactively assemble and deliver comprehensive briefing materials, meeting packs, agendas, reports, and contextual documentation well in advance of internal and external meetings. Act as the primary administrative point of contact for internal department leaders, external partners, vendors, board members, and legal counsel, maintaining a highly professional standard of representation. Coordinate, attend, and record key executive leadership meetings; draft precise meeting minutes and establish tracking systems to ensure post-meeting action items are executed on schedule Monitor executive deliverables, manage ad-hoc operational projects, and interface across departments to ensure company-wide initiatives stay aligned with executive priorities. Process executive expense reports, manage corporate purchasing documentation, and organize secure digital record-keeping systems within Google Drive. Maintain absolute discretion and ironclad confidentiality regarding highly sensitive corporate, personnel, financial, and strategic information Actively manage the CEO's master action-item list, tracking deliverables across both Bell Ambulance and AAA commitments. Protect executive time blocks, drive deadline adherence, and hold the CEO on track with strategic goals. Serve as the CEO's primary administrative point of contact for AAA staff, board members, and external stakeholders. Triage incoming association requests, track required sign-offs, and ensure all briefing materials, agendas, and presentation decks are prepared well in advance of AAA board meetings, committee calls, and industry events. Coordinate full-lifecycle travel itineraries for the CEO's domestic travel