Overview

Senior EDI Manager Location: Renton, WA 98057Company: Radiant Global Logistics, Inc.Position Type: Full Time On-siteSalary Range: $115,124.00 - $135,000.00 Salary Position Summary Radiant Global Logistics is seeking a Senior EDI Manager to own the strategy, delivery, and support of our electronic data interchange (EDI) capabilities across transportation operations. This role sits at the intersection of the business and technology: you will lead requirements gathering directly with Transportation stakeholders, translate those needs into technical solutions, manage a development team responsible for building and maintaining EDI integrations, and serve as the primary liaison with our Delta ECS partner/platform. The ideal candidate combines strong EDI/integration technical depth with the communication skills to drive alignment across freight operations, customers, carriers, and trading partners. Key Responsibilities Business Requirements & Stakeholder Engagement Lead requirements-gathering sessions with Transportation, Operations, and Customer Service teams to define EDI needs (204, 210, 214, 990, 997, 856, and related transaction sets common to freight/logistics)Translate business processes (tendering, load status, invoicing, appointment scheduling) into clear technical specificationsAct as the primary point of contact for internal business units on EDI-related questions, issues, and enhancement requestsPrioritize and manage a roadmap of EDI initiatives in partnership with business and IT leadership Delta ECS Liaison Serve as the primary liaison between Radiant and Delta ECS for platform configuration, issue escalation, release coordination, and roadmap alignmentManage the relationship and SLAs with Delta ECS, including regular cadence meetings and escalation managementOversee mapping, testing, and deployment of new trading partner connections through the Delta ECS platform Team & Delivery Management Manage, mentor, and grow a development team responsible for EDI mapping, integration builds, and production supportSet development standards, review work for quality and consistency, and ensure adherence to change management and testing protocolsOwn the team's backlog, sprint/work planning, and delivery timelinesPartner with SAP TM/ECC and integration teams to ensure EDI flows align with broader system architecture Operations & Support Ensure high availability and data integrity of EDI transactions across carriers, customers, and 3PL partnersOwn root-cause analysis and resolution for EDI transaction failures, working cross-functionally with Transportation and ITMaintain documentation of trading partner setups, mapping specifications, and support runbooksSupport onboarding of new customers/carriers, including EDI trading partner setup and testingPartner with the Infrastructure team to troubleshoot and resolve hosting, connectivity, or platform availability issues as neededOperate effectively in a high-pressure, 24/7 operations environment where transportation and EDI systems are business-critical; participate in on-call rotation and off-hours escalation as required Qualifications Required Qualifications 7+ years of experience in EDI, integration, or transportation systems, with at least 3 years in a management or team-lead capacityDeep working knowledge of EDI standards (X12, EDIFACT) and common transportation transaction sets (204, 210, 214, 990, 997, 856)Direct experience managing or working extensively with an EDI/ECS platform (Delta ECS or comparable, e.g., Sterling, TrueCommerce, SPS Commerce, Cleo)Proven track record leading requirements-gathering with business stakeholders in a transportation, freight, or logistics environmentExperience managing a development or integration team (direct reports or matrixed team)Strong understanding of transportation management systems (SAP TM/ECC experience strongly preferred)Excellent communication skills with demonstrated ability to bridge technical and business audiencesAbility to work cross