Overview

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.Job Description Summary:The Senior Director Epic Optimization will serve as the strategic leader responsible for optimizing the EPIC platform across OhioHealth. This role will drive the transformation of care and experience, ensuring the organization maximizes its investment in EPIC and achieves board-defined goals for operational excellence, clinical innovation, and customer experience. The role will lead a dedicated transformation team, establish robust governance and council structures, and coordinate with executive leadership to advance EPIC-optimized strategies and digital health initiatives. The role is accountable to the Executive Steering Committee/CAO/CIO and will be measured by the outcomes achieved represented in improvements in EPIC staying current metric, best practice usage, star ratings, and successful adoption of new functionalities and improvement in key performance indicators. This role is on-site in Columbus, OH.Responsibilities And Duties:Leads complex, enterprise-wide Epic optimization initiatives from opportunity assessment through implementation, adoption, and measurable outcomes.Identifies, prioritizes, and shapes high-value improvement opportunities in partnership with clinical, operational, and technical leaders.Develops strategic recommendations, business cases, and roadmaps that advance Epic-first solutions and enterprise standardization.Influences governance forums and stakeholder groups by presenting analysis, tradeoffs, risks, and actionable recommendations.Uses data and performance measures to monitor results, improve adoption, and accelerate value realization across workflows and service lines.Serves as a senior subject matter expert on Epic capabilities, workflow innovation, automation, AI enablement, and digital experience improvements.Creates executive-ready analyses, presentations, and documentation to support decisions, alignment, and change adoption.Coordinates cross-functional efforts to remove barriers, sustain momentum, and ensure successful delivery of strategic optimization priorities.As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time.Minimum Qualifications:Bachelor's Degree (Required)Additional Job Description:MINIMUM QUALIFICATIONSBachelor's degree required10+ years' experience in healthcare operations, clinical leadership, or technology transformation5+ years' experience leading large-scale change initiatives, preferably in health IT or clinical transformation3+ years demonstrated experience with EPIC or similar EHR platformsMinimum 3 years commitment to roleSPECIALIZED KNOWLEDGEDeep understanding of EPIC platform capabilities, governance, and optimization strategiesExperience as a leader on a major healthcare system conversion to EPIC desired or acting in a role that maximizes use and best practice adoption of capabilitiesClinical process optimization and common standard practices supported by EPIC and experience rolling them outOrganizational change management experience connecting associates to the why and driving operational excellence that can be measured and trackedTeam builder and connected leader - with significant strengths leading through influence v. direct authority across multiple service lines and care sitesExperience in project management, analytics, and data-driven decision makingStrong relationship-building skills with leaders and associates at all levelsExcellent communication,