Overview As Sr. Director, Field Enablement, you will lead a global enablement function supporting sales, customer success and partnerships to scale PagerDuty's growth. You'll shape enablement strategy, develop scalable learning programs, and partner with marketing, product, and HR to drive sales excellence and measurable impact. You will translate customer and market insights into compelling value messaging and enablement content. You will lead a high-performing team to boost readiness and productivity across customer-facing roles, helping PagerDuty extend its AI-powered platform. This role offers strategic influence in a fast-growing SaaS company with a strong customer-centric mission. Compensation / BenefitsCompetitive salaryComprehensive benefits packageFlexible work arrangementsCompany equityESPP (Employee Stock Purchase Program)Generous paid vacation time ResponsibilitiesDevelop, optimize and assess enablement programs with sales and customer success leadershipGather insights from customers, competitors, and market to refine value propositionCreate learning programs and events aligned with sales and company strategyMaintain a scalable enablement content platform for sales, CS, and partnershipsCollaborate with marketing to develop effective sales messaging and collateralDesign and maintain an end-to-end sales onboarding program in partnership with HRLead everboarding for ongoing skill development in a consumption-driven businessScale enablement support for Customer Success and PartnershipsCommunicate enablement strategy, roadmap and KPIs to global stakeholdersMaintain a library of enablement resources (playbooks, battle cards, collateral, CI)Drive adoption of tools like MindTickle and HighspotPartner with sales systems to drive adoption of Clari, Salesforce, etc.Conduct process assessments and identify optimization opportunitiesSet metrics to measure impact on sales performanceStay current with industry trends in sales enablement Key requirementsBachelor's degree in business, marketing, or related field10+ years in sales enablement or combined sales/post-sales roles5+ years of management experienceProven track record in building strategic enablement programsExperience with content platforms like Highspot or Seismic3+ years in high-velocity, high-growth SaaS environments or equivalentpreferred: experience with Salesforce and sales enablement toolsstrong communication and presentation skillsability to train and influence sales professionals across levelsanalytical mindset for actionable insightsprogram and project management skillsstrong communication and presentationcollaborative and cross-functionalresults-driven and self-motivatedHighspotSeismicMindTickle
Not specified in the original listing.
Not specified in the original listing.
