Overview In this role you will optimize North American health, leave, and financial wellbeing programs to support a smooth employee experience. You will serve as the primary owner of LOA processes across the U.S. and Canada, working with cross-functional teams and external partners to remove friction and ensure compliance. Your work directly shapes how colleagues navigate life events with confidence and peace of mind. This position offers a meaningful opportunity to influence benefits delivery at scale within a global organization that values wellbeing and operational excellence. You will join a collaborative HR team driving compassionate, data-informed program enhancements. Compensation / BenefitsFull-time remoteCompetitive compensationFlexible work optionsHealth, wellness, and retirement plansLearning and professional growth opportunities ResponsibilitiesOversee daily administration of NA retirement, financial wellbeing, and income protection plans with focus on operational excellence and regulatory complianceLead as the process owner for U.S. and Canadian LOA programs, coordinating FMLA, disability, PFML, and ADA accommodationsManage third-party vendor performance, SLAs, and data accuracy to reduce employee frictionAnalyze usage trends and KPIs via dashboards to identify friction points and improve program deliveryMaintain employee intranet communications and provide guidance to managers on leave policies and return-to-work procedures Key requirements5+ years in benefits administration, compliance, and LOA program management across NA marketsStrong knowledge of benefit operations including payroll integrations, arrears processing, and audit workflows in Workday and ServiceNowExpertise in complex leave requirements and return-to-work accommodationsProven ability to manage vendor relationships and collaborate in matrixed HR environmentsExceptional communication skills with ability to translate complex compliance into clear employee resourcesstrong communicationcollaborationanalytical mindsetWorkdayServiceNowdashboard/data analytics
Not specified in the original listing.
Not specified in the original listing.
