Overview

Security OfficerJoin TSS as a Security Officer and help protect people, property, and terminal operations in a dynamic 24/7 maritime environment. We provide paid training, company-provided uniforms, opportunities for growth and wage progression for individuals committed to safety, professionalism, and exceptional service. Our mission is to consistently deliver safe, efficient, innovative and environmentally responsible maritime operational solutions for our customers.Position SummaryThe Security Officer is responsible for ensuring the safety and security of personnel, property, and operations within a terminal environment. This position involves enforcing access control procedures, monitoring facility activity, and responding to incidents in accordance with established protocols. The role requires strong communication skills, attention to detail, and the ability to work independently across various shifts and weather conditions.Essential Duties and ResponsibilitiesEnforces facility access control by verifying identification credentials (e.g., TWIC, driver's license, passport) of visitors, vendors, passengers, and crew using handheld scanners and visual inspection procedures.Conducts routine inspections of facility doors, gates, fences, and restricted areas to ensure they are secure and compliant with the Facility Security Plan.Monitors and operates entry points by opening, closing, and observing gates and doors using manual controls and surveillance systems.Documents daily activities and incidents in detailed written reports using company reporting software and logs.Responds to security incidents or safety concerns by assessing the situation, notifying appropriate personnel, and following emergency protocols.Communicates effectively with team members, supervisors, and external personnel using two-way radios and in-person briefings to relay instructions and updates.Delivers professional customer service to clients, terminal employees, vendors, and ship crew by providing directions, answering questions, and resolving minor complaints in accordance with training guidelines.Supports safety culture by identifying hazards, reporting unsafe conditions, and modeling safe work practices during all duties.Inspects work areas for compliance with safety, maintenance, and security regulations using checklists and visual assessments.Maintains accurate timekeeping by logging hours and time-off in payroll software according to company procedures.Safeguard Sensitive Security Information (SSI) by storing documents securely and limiting access to authorized personnel only.Attends required training sessions to maintain certifications and stay current on security procedures and regulations.Reports personnel updates such as changes in address or contact information to management for recordkeeping accuracy.Works flexible shifts, including holidays and weekends, as scheduled by the supervisor.Perform other duties as assigned by the Security Supervisor.QualificationsRequired:Education: High school diploma or GED.Experience: Experience in customer service, security, or other fast-paced environments is helpful but not required.Licenses: Ability to obtain and maintain (in accordance with state, county, or city regulations): Valid Class C State Driver's License, Guard Card, Valid TWIC card.Age: Must be at least 23 years old.Knowledge: Understanding of basic safety and security procedures, including access control and identification verification. Familiarity with reporting protocols and documentation standards.Skills: Proficiency in spoken and written English for safety communication, coordination, and incident reporting. Ability to follow instructions and procedures with attention to detail. Ability to remain calm and professional under pressure. Basic computer and written communication skills. Strong interpersonal skills and a commitment to customer service.Preferred:Additional Experiences: Background in law enforcement, military service, or maritime sec