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Security Alarm Dispatcher

Date Posted: May 17, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Honolulu, Hawaii, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 17, 2026

Job Description

Overview

As a Security Alarm Dispatcher at Securitas Technology, you will play a vital role in the 24/7 Alarm Monitoring Center, responding to alarm signals and ensuring the safety of clients by coordinating communications with emergency services. This full-time position involves working various shifts, including weekends and holidays, and focuses on delivering exceptional customer service while managing alarm events.

Key responsibilities

  • Respond to incoming alarm signals according to documented procedures
  • Notify authorities and contact lists in emergency situations
  • Log information into the automation system accurately and immediately
  • Answer a multi-line telephone system
  • Maintain confidentiality of customer information

Required skills

  • High School Diploma or GED required
  • 1-3 years of work experience preferred
  • Typing speed of 30+ words per minute
  • Ability to prioritize and multi-task in a fast-paced environment
  • Strong interpersonal communication and organizational skills
  • Attention to detail and ability to follow instructions

What the company offers

  • Alarm Monitoring Operator Pay Progression Program
  • Shift premium for eligible assigned shifts
  • Opportunity for annual merit pay increases
  • Paid company training
  • Medical, Dental, Vision, and Life Insurance
  • Company Paid Short Term and Long-Term Disability
  • 401K with 60% match up to 6% of salary
  • Paid vacation, holiday, and sick time
  • Educational Assistance
  • Exceptional internal career advancement opportunities
  • Wide variety of employee discounts on travel, equipment, and more

Skills Required

Company Overview

Honolulu, Hawaii, United States of America

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. With over 13,000 colleagues in 40 countries, they focus on creating a safer w... Read More

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