Overview

Seasonal Key Holder - Retail Seasonal Key Holder - Retail Limited - Knoxville, TN 37923 Apply Overview Salary Range $17.00 - $20.00 Hourly Position Type Full-Time/Part-Time Apply Description Seasonal Key Holder Retail & Production $17-$20/hr Every Sunday Off! Benefits & PTO 25% Employee Discount Performance-Based Increases Referral Bonuses Bonuses & Rewards Career Growth Opportunities Why Work at KARM Stores? At KARM Stores, your work makes a difference! Join a team dedicated to serving our customers, supporting our donors, and advancing our mission. Position Overview KARM Stores is hiring Seasonal Key Holders to support our Retail and Production teams during the busy holiday season! This position plays an important leadership role in supporting daily operations, guiding team members, serving our customers and donors, and furthering KARM Stores mission. Whether you enjoy leading a team on the sales floor or coordinating the sorting, pricing, and processing of donated merchandise, you can make a difference as part of our team. Seasonal Key Holders help ensure smooth daily operations by providing shift leadership, supporting operational goals, maintaining company standards, and creating a positive experience for customers, donors, and team members. Key Holders are expected to lead by example, make sound decisions, support their teams, and demonstrate KARM Stores mission and core values. Seasonal Position Details Position Type: Seasonal Pay Range: $17 -$20 per hour Assignment Dates: Immediate start through early January Schedule: Full-Time and Part-Time opportunities available, including holiday and peak-season schedules as needed. Availability: Flexible scheduling, including evenings and Saturdays, based on operational needs. Store operating hours are 9:00 a.m. to 9:00 p.m. Key Holder Responsibilities Leadership & Daily Operations Support daily operations by providing direction and leadership to team members during assigned shifts. Serve as the Manager on Duty (MOD) in Retail or the operational lead in Production, ensuring company policies, procedures, and expectations are followed. Assign tasks, coordinate team coverage, and prioritize daily responsibilities to meet operational needs. Support managers by communicating operational concerns, addressing routine challenges, and helping maintain an efficient and productive work environment. Lead by example through professionalism, accountability, dependability, and a positive attitude. Retail & Customer Experience Help lead daily sales floor operations and support the team in achieving sales goals. Deliver exceptional customer service by creating a welcoming and positive shopping experience. Support register operations, cash handling, opening and closing procedures, and financial accountability. Maintain a clean, organized, safe, and visually appealing sales floor through stocking, merchandising, pricing, and recovery. Assist in resolving customer concerns professionally and reinforcing customer service expectations. Production & Donor Experience Help coordinate daily production workflow to meet established production goals and quality standards. Support donation receiving, unloading, sorting, pricing, processing, and preparation of merchandise for the sales floor. Provide guidance and support across production areas to maintain efficiency, accuracy, and productivity. Reinforce merchandise quality standards, proper pricing, and established production procedures. Create a welcoming donor experience by greeting donors, assisting with donations, expressing gratitude, and sharing the KARM story. Team Development & Mission Alignment Encourage teamwork and collaboration by providing support, direction, and feedback to team members. Help maintain a positive, respectful, and productive work environment. Cross-train in both Retail and Production operations to support the needs of the business. Demonstrate KARM Stores mission to Reveal, Tell, & Provide through interactions with customers, don