Overview In this Senior Consultant role, you drive Salesforce-enabled transformation initiatives across operating models, processes, technology, and organizational change. You'll translate business needs into actionable deliverables and coordinate multi-stakeholder efforts to keep programs on track. The role sits within Deloitte's Sales & Service offering, helping clients design and implement innovative customer experiences at scale. You'll work across cross-functional teams to deliver impactful outcomes, including workshops and implementation activities. This is an opportunity to shape enterprise transformation for leading organizations. ResponsibilitiesSupport transformation initiatives across operating model, process, technology, and organizational change objectivesGather, document, and analyze business requirements, current-state processes, and future-state recommendationsDevelop client deliverables (status updates, workplans, meeting materials, process docs, executive presentations)Coordinate across client stakeholders and project teams to track milestones, risks, dependencies, and action itemsContribute to workshops, assessments, and implementation activities supporting enterprise and functional transformation Key requirementsBachelor's degree4+ years of experience in business transformation, operating model, process improvement, or technology implementation projects4+ years of experience gathering business requirements and translating findings into recommendations2+ years of experience with Lightning (Aura and LWC)Experience with at least 2 of the following clouds: Sales Cloud, Service Cloud, Community Cloud, Einstein Analytics, Integration CloudAbility to travel 50% on averageLimited immigration sponsorship may be availableCross-functional collaborationStakeholder managementStrong written and oral communicationLightning (Aura and LWC)Sales CloudService Cloud
Not specified in the original listing.
Not specified in the original listing.
