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Salesforce Healthcare Solution Architect

Date Posted: May 28, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Fort Myers, Florida, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 28, 2026

Job Description

Overview

HTC Global Services Inc is seeking a senior Salesforce Healthcare Solution Architect to support healthcare business teams by serving as the subject matter expert for Salesforce solutions. This role involves collaborating with stakeholders to assess needs, recommend solutions, and guide implementation across various Salesforce Cloud platforms, specifically focusing on healthcare workflows.

Key responsibilities

  • Serve as the Salesforce SME/SPOC for healthcare CRM and engagement initiatives.
  • Partner with business and technical teams to gather needs and define Salesforce solution approaches.
  • Design scalable solutions across Health Cloud, Service Cloud, Sales Cloud, and Marketing Cloud-related capabilities.
  • Support healthcare workflows such as care management, utilization management, and provider/member engagement.
  • Advise on Salesforce best practices, governance, data models, integrations, security, and reporting.
  • Collaborate on configuration, integrations, data migration, and platform customization.
  • Translate complex Salesforce concepts into clear business value for stakeholders.
  • Support Agile delivery, documentation, backlog refinement, and implementation planning.

Required skills

  • 7+ years of Salesforce experience across Health Cloud, Service Cloud, Sales Cloud, and Marketing Cloud.
  • Strong healthcare domain experience in payer, provider, and related healthcare operations.
  • Experience as a Salesforce Solution Architect or senior Salesforce Consultant.
  • Strong understanding of Salesforce platform architecture, data models, and integrations.
  • Experience working with Product Owners, business stakeholders, and development teams.
  • Strong communication skills for engaging both business and technical audiences.
  • Experience in Agile/Scrum delivery environments.
  • Familiarity with HIPAA, HL7, HEDIS, NCQA, and payer/provider workflows.

What the company offers

  • Comprehensive benefits package including Group Health, Paid Time Off, and 401(k) matching.
  • Professional Development opportunities and Wellness programs.
  • Commitment to inclusion and diversity in the workplace.

Skills Required

Company Overview

Fort Myers, Florida, United States of America

HTC Global Services is committed to building innovative solutions and advancing career opportunities in a collaborative environment. The company values expertise and strives for success through teamwork and high-performance initiatives. Read More

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