Overview

Description: This role goes beyond basic order entry. You'll be responsible for the details that keep orders moving - including pricing, vendor coordination, order processing, purchasing, and follow-through with both customers and suppliers. You'll work closely with Sales Engineers to support the full order lifecycle, from quotation through delivery. Along the way, you'll coordinate with suppliers, customers, and internal teams to ensure orders are accurate, on time, and executed properly.Success in this role requires strong organization, attention to detail, and the ability to manage multiple priorities without letting things fall through the cracks.About Tencarva: Founded in 1978, with roots dating back to 1926, Tencarva is a distributor, engineering and design partner, and authorized repair center within the process equipment/flow control market. With 38 locations across 16 states, we provide end-to-end, whole-system solutions for over 60,000 active customers across the industrial and municipal water/wastewater segments. Our service offerings include system analysis and design, applications engineering, custom fabrication of equipment packages, automation and controls, equipment repair, and thermal hard coatings. What You'll Be Responsible ForSupport Sales Engineers by managing quotations, orders, and customer follow-upObtain supplier pricing and prepare customer quotationsEnter and manage orders within the ERP systemReview vendor acknowledgments for accuracy, pricing, and delivery commitmentsCoordinate with suppliers, customers, and internal teams to ensure timely executionTrack orders through fulfillment and proactively resolve delays, discrepancies, and other issuesMaintain accurate pricing, customer, and order recordsSupport purchasing, inventory coordination, and supplier communication activitiesProcess returns (RMAs) and ensure timely resolutionAssist with proposals, order confirmations, contracts, and other sales documentationCommunicate proactively with customers and suppliers to keep projects and orders movingWhy Join TencarvaAnnual Incentive ProgramProfit Sharing via 401(k)Earn up to 120 hours (3 weeks) of PTO per year - plus 10 holidaysStable, growing company with long-term customer relationships and no history of layoffsCollaborative environment working closely with sales, operations, and suppliersOpportunity to build deep knowledge of industrial equipment and systemsInsurance benefits include medical, dental, vision, disability, and life. Requirements: What We're Looking ForWe're looking for someone who is highly organized, detail-oriented, and comfortable operating in a technical, process-driven environment.What You'll Need to Be SuccessfulStrong organization and attention to detailAbility to manage multiple orders, priorities, and deadlines simultaneouslyComfortable working within ERP systems and transactional workflowsAbility to identify issues, follow up proactively, and keep orders movingClear and professional communication with customers, suppliers, and internal teamsStrong sense of ownership and follow-throughRelevant ExperienceExperience in inside sales, purchasing, pricing, and order managementExperience in industrial, technical, or B2B environments is strongly preferredExperience working with vendors and managing supplier relationshipsExposure to industrial equipment (pumps, valves, process equipment, etc.) is a major plusKey SkillsInside sales, sales support, sales operations, order management, ERP systems, order entry, purchasing, vendor management, pricing, quotations, industrial equipment, process equipment, capital equipment, pumps, valves, gearboxes, seals, supply chain coordination, logistics, B2B sales support, customer service, MRO, industrial distributor, OEM authorized.The duties, responsibilities, and activities described above are not exhaustive and may be subject to change. Additionally, please note that the job title for this posting is designed to be descriptive and may not reflect the