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Sales Support Specialist

Date Posted: May 20, 2026
Yearly: USD - USD
Job is expired

Job Detail

  • location_on
    Location Wheeling, Illinois, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 20, 2026
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Job Description

Overview

TEKsystems is seeking a detail-oriented and customer-focused Sales Support Specialist to join their team in Wheeling, IL. This role is essential in managing customer relationships, driving sales growth, and ensuring a seamless order lifecycle in a fast-paced, team-oriented environment.

Key responsibilities

  • Manage assigned customer accounts to increase satisfaction, sales, and gross margin
  • Process quotes, orders, and follow-ups, providing accurate delivery timelines
  • Handle customer inquiries and resolve issues, including credits, debits, and returns
  • Collaborate with Operations and Engineering to communicate customer requirements
  • Monitor and manage pricing agreements and inventory levels
  • Support outside sales teams with account coordination and order management
  • Maintain accurate records and documentation for decision-making
  • Identify and escalate issues to management in a timely manner

Required skills

  • 2+ years of experience in manufacturing sales support or customer service
  • Strong understanding of order entry and product knowledge management
  • Proficiency in Microsoft Office Suite (Excel, Outlook, etc.)
  • Experience working with ERP systems
  • Experience with QAD ERP system (preferred)
  • Familiarity with CRM tools and pricing structures
  • Strong attention to detail
  • Ability to manage KPIs and deadlines

What the company offers

  • Medical, dental & vision benefits
  • Critical illness, accident, and hospital coverage
  • 401(k) retirement plan with pre-tax and Roth contributions
  • Life insurance options
  • Short and long-term disability coverage
  • Health spending account (HSA)
  • Transportation benefits
  • Employee assistance program
  • Paid time off and sick leave

Skills Required

Company Overview

TEKsystems
Spokane, Washington, United States of America
0 Current Jobs Openings

TEKsystems is a leader in Full-Stack Technology Services and Talent Services, focusing on transforming ideas into solutions. They partner with a wide range of clients to drive change and innovation across various industries. Read More

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