One million success stories. Start yours today.

Sales Support & Customer Service Representative

Date Posted: May 19, 2026
Yearly: USD - USD
Apply Now

Job Detail

  • location_on
    Location Essex Junction, Vermont, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 19, 2026
Email to Friend Add to Favourite Report Abuse

Job Description

Overview

Gordini USA Inc. is looking for a detail-oriented and customer-focused Sales Support & Customer Service Representative to join their team in Essex Junction, Vermont. This role will support sales management while handling customer service responsibilities, contributing to customer satisfaction and sales efficiency.

Key responsibilities

  • Coordinate samples and create sales rep distribution lists
  • Prepare shipments and field sales representative sample requests
  • Support Sales Management with weekly sales comparison reports
  • Plan and coordinate trade shows and sales meetings
  • Coordinate with internal teams to resolve issues
  • Manage new product setup and maintenance of customer portals
  • Respond to customer inquiries regarding orders, pricing, and product availability
  • Handle returns, credits, and order changes as needed

Required skills

  • 2+ years of experience in customer service, sales support, or order management
  • Strong attention to detail and organizational skills
  • Excellent written and verbal communication skills
  • Experience with ERP systems, Excel, and Microsoft Office
  • Ability to multitask in a fast-paced environment
  • Team-oriented with a positive, solution-driven mindset

What the company offers

  • Competitive Salary aligned with experience
  • Comprehensive health benefits
  • 401 (k) with company match
  • Paid time off and holidays
  • Employee discounts on Gordini gear

Skills Required

Company Overview

Gordini USA Inc
Essex Junction, Vermont, United States of America
3 Current Jobs Openings

Gordini USA Inc specializes in providing quality outdoor gear, focusing on gloves and accessories for winter sports enthusiasts. The company is committed to blending functionality with innovative design to meet the needs of its customers. Read More

Google Map

Related Jobs