Overview

Job DescriptionJob DescriptionAbout This RoleFor over six decades, Indiana Flooring Carpet One has served Anderson and its surrounding communities with pride. This family-owned business, part of the world's largest flooring group - Carpet One cooperative - offers top-tier products, expert installation, and an award-winning customer experience.We're now seeking an ambitious, customer-centric Sales Professional to join our showroom team. This dynamic role combines retail sales, customer development, design consultation, and project coordination. If you excel at helping customers bring their vision to life and building lasting relationships, this is the ideal opportunity for you.Schedule includes Monday-Friday: 8:30 AM - 5:30 PM and Saturday: 9:00 AM - 2:00 PM, with a full-time schedule averaging 40 hours per weekRotate through weekday shifts to support a balanced team schedule and ensure adequate coverageAverage 40 hours per week with 3 Saturdays worked per month (an additional weekday off is provided the following week)Flexibility to accommodate occasional early or late hours for customer needs, measurements, or installer coordinationWhat You'll DoGuide customers through flooring selections that align with their style preferences, lifestyle needs, and budget requirementsSuccessfully sell flooring products and related services in the showroom and during in-home consultationsClearly explain product features, warranties, maintenance instructions, and installation proceduresPrepare accurate quotes, estimates, and sales orders, including all services necessary for installationCoordinate measurements and installation appointments, following up before and after job completionProcess customer payments and deposits in a timely mannerDevelop and maintain strong, long-term customer relationships, including repeat business and referralsEnsure the showroom remains organized and well-maintained, managing product samples as neededParticipate in promotions, events, meetings, and ongoing training initiativesAddress customer concerns promptly and professionally, collaborating with management as requiredMaintain up-to-date product knowledge through manufacturer resources and Carpet One UniversityRequirementsHigh school diploma or equivalent requiredA genuine passion for sales, customer service, and empowering customers to make informed purchasing decisionsExceptional communication, organizational, and time-management skillsSelf-driven, open to coaching, and comfortable meeting sales targetsAbility to accurately perform calculations related to measurements, pricing, discounts, and commissionsComfortable using computers and technology (Microsoft Office required; RFMS a plus)A reliable vehicle for in-home appointments is essentialA professional appearance and positive, team-oriented attitude are a mustAbility to measure and scope customer homes for applicable flooring typesWillingness to complete Carpet One University and earn Five Diamond Sales Consultant CertificationNice To HavesPrevious retail sales experience, particularly in flooring, home improvement, or design, is preferred but not mandatoryBenefitsPaid training / probationary period (hourly, with overtime if applicable)Transition to draw plus commission structure after trainingCommission paid once installation is complete and customer account is paid in fullIncome potential commonly ranges $30,000-$60,000+, based on performanceBenefits include:Health insuranceHealth Savings Account (HSA)Health Reimbursement Arrangement (HRA)Life insuranceRetirement plan with employer matchPaid time off