Overview

Job DescriptionJob Description OMB NO: Expiration Date: 05/31/2029 Announcement: 6830 Opening Date: 7 July 2026 Pay Plan/Series/Pay Band: NF-2091-02 Closing Date: Until Filled Work Schedule: Full-Time (30-40 hours/week) Position: Sales Clerk Leader (2) Salary: $20.32/hour Who May Apply: All Sources Location: New London, CT- Exchange Join the Coast Guard Exchange - Where Your Work Matters Turn your passion into purpose supporting the men and women who protect our nation. The Coast Guard Exchange offers a meaningful retail career with a rare perks. This isn't just a job. Every interaction supports our heroes, strengthens our communities, and honors their service. Join a mission-driven team and be part of something bigger-every single day. HIRING INCENTIVE - $500 Subject to terms and conditions Employees who have met time in service and based on satisfactory performance will receive $250 after 90 days and $250 after 180 days DUTIES: Welcome customers, maintain product knowledge and help with the selection of merchandise. React to all concerns of customers quickly with a sense of importance. Provides outstanding customer service in the assistance to patrons in selection of goods or substitute items. Responsible for overall operations of sale department. May order merchandise, receive, price and monitor stock levels. In conjunction with store management may be responsible for price changes, markdowns, promotional sets and signage. May communicate directly with HQ staff in the resolution of any special order requests for customers or merchandise issues at store level. May assist store management team in training employees on all cash register and front end duties and will provide input on employee evaluations. Operates a cash register, accepts cash, personal checks, credit cards, etc. Prepares, verifies and issues change funds as required. Collects cash receipts, cash register tapes, checks, credit cards receipt, and other supporting documentation. Compares register tapes with Daily Activity Report and investigates and discrepancies. Prepares and maintain cash overage and shortage records for each sales cashier daily. Responsible for the control and security of change fund, safe and cash registers. Key carrier, opening and closing the store as required. May direct/supervise other employees and be responsible for overall store in absence of management. Follow all policies regarding Loss Prevention. Be aware and proactive regarding shrink and the Alert Line. Follow all established safety standards and emergency preparedness requirements. Must have open availability, to include weekends. Other duties as assigned. You will be evaluated for this position based on how well you meet the qualifications below. Your resume/application must demonstrate the required experience/education. Please see additional information on how your application is evaluated. QUALIFICATIONS REQUIRED: Minimum: 1. Prior retail experience in inventory control and retail sales. 2. Ability to routinely lift 10 pounds and occasionally lift 25 pounds and stand for long periods of time. Preferred (in addition to the minimum): 1. Experience operating a cash register and working knowledge of sales inventory 2. Previous retail supervisory experience in the performance of the above referenced duties. And/or 3. Current USCG NAF sales clerk with at least 6 months experience as a USCG NAF sales clerk. Why Work for Us? At the Coast Guard Exchange, we believe in taking care of our team just as much as we take care of our customers. Here's why you'll love working with us:Work-Life Balance: We understand the importance of personal time. Enjoy a healthy balance between work and life with our flexible schedules.Company Wellness Initiatives: We support your well-being with wellness programs aimed at keeping you healthy, happy, and at your best.Flexible Schedules: We know life is unpredictable, so we offer flexible schedules to help you manage your commitments and personal needs.Profe