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Sales and Customer Solutions Representative (Bilingual Spanish)

Date Posted: May 28, 2026
Yearly: USD - USD
Job is expired

Job Detail

  • location_on
    Location New Braunfels, Texas, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 28, 2026
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Job Description

Overview

The Sales and Customer Solutions Representative (Bilingual Spanish) role at Spectrum involves leveraging sales skills to retain customers and upsell services. This position requires effective communication and problem-solving abilities to enhance customer satisfaction and drive revenue growth, contributing significantly to the company's success.

Key responsibilities

  • Support efforts to simplify and enhance customer experience while maintaining professionalism
  • Meet or exceed customer solutions activity goals using effective telephone-based techniques
  • Respond promptly to inbound calls and address billing inquiries and service complaints
  • Master order processing within the billing system for retained accounts and new sales
  • Explain products and services with a thorough understanding of competitors

Required skills

  • Customer service or phone sales experience (minimum 6 months)
  • Knowledge of cable communications products: TV, internet, and telephone
  • Strong English and Spanish communication skills
  • Flexibility for variable hours, including weekends and holidays
  • Adaptability and problem-solving in dynamic environments
  • 1+ years of call center experience preferred

What the company offers

  • Competitive pay starting at $18/hour
  • Incentives that can bring top performers to an annual salary of over $70,000
  • Free and discounted Spectrum services like internet, TV, and mobile
  • Comprehensive pay and benefits package

Skills Required

Company Overview

SPECTRUM
Rhinelander, Wisconsin, United States of America
232 Current Jobs Openings

Spectrum is committed to providing exceptional service and a rewarding work environment for its employees. The company offers competitive pay and benefits, recognizing and rewarding contributions to its success. Read More

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