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Sales and Customer Solutions Representative (Bilingual Spanish)

Date Posted: May 28, 2026
Yearly: USD - USD
Job is expired

Job Detail

  • location_on
    Location Universal City, Texas, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 28, 2026
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Job Description

Overview

Join Spectrum as a Sales and Customer Solutions Representative, where you will leverage your bilingual skills in Spanish to enhance customer satisfaction and drive revenue growth. This role emphasizes retaining valued customers and upselling services in a fast-paced, customer-focused environment, contributing directly to the company's success.

Key responsibilities

  • Support efforts to simplify and enhance the customer experience
  • Meet or exceed customer solutions activity goals using effective telephone techniques
  • Respond promptly to inbound calls, addressing billing inquiries and service complaints
  • Master order processing within the billing system for various accounts
  • Demonstrate proficiency in explaining products and services and understanding competitors

Required skills

  • Bilingual communication in English and Spanish
  • 6 months of customer service or phone sales experience
  • Knowledge of cable communications products (TV, internet, telephone)
  • Flexibility for variable hours, including weekends and holidays
  • Strong adaptability and problem-solving skills

What the company offers

  • Competitive pay starting at $18/hour
  • Potential annual salary of over $70,000 for top performers
  • Free and discounted Spectrum services like internet, TV, and mobile
  • Comprehensive pay and benefits package

Skills Required

Company Overview

SPECTRUM
Rhinelander, Wisconsin, United States of America
232 Current Jobs Openings

Spectrum is committed to providing exceptional service and a rewarding work environment for its employees. The company offers competitive pay and benefits, recognizing and rewarding contributions to its success. Read More

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