One million success stories. Start yours today.

Sales and Customer Solutions Representative

Date Posted: Jun 30, 2026
Yearly: USD - USD
Apply Now

Job Detail

  • location_on
    Location Arkansas, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 28, 2026
Email to Friend Add to Favourite Report Abuse

Job Description

Overview

As a Sales and Customer Solutions Representative at Spectrum, you will engage with customers to provide solutions and upsell telecommunications services, enhancing customer satisfaction and driving revenue growth. This role plays a crucial part in retaining valued customers while working in an office environment.

Key responsibilities

  • Engage with customers to resolve billing inquiries and service complaints
  • Apply telephone-based techniques to retain customers and upsell services
  • Maintain professionalism in every customer interaction
  • Achieve activity goals following call handling metrics
  • Master order processing within the billing system
  • Explain Spectrum's products and services in comparison to competitors
  • Support efforts to enhance the customer experience

Required skills

  • High school diploma or equivalent
  • Ability to read, write, and speak English
  • Knowledge of cable communications products and services
  • Effective communication skills
  • Customer solution application and sales techniques
  • Computer and consumer electronics skills
  • Experience in handling customer inquiries and resolving issues
  • Ability to prioritize and organize effectively

What the company offers

  • Competitive pay starting at $18/hour with potential annual salary over $70,000
  • Lucrative incentives for top performers
  • Free and discounted Spectrum services like internet, TV, and mobile

Skills Required

Company Overview

SPECTRUM
Rhinelander, Wisconsin, United States of America
231 Current Jobs Openings

Spectrum is committed to providing exceptional service and a rewarding work environment for its employees. The company offers competitive pay and benefits, recognizing and rewarding contributions to its success. Read More

Google Map

Related Jobs