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Sales and Customer Solutions Representative

Date Posted: May 28, 2026
Yearly: USD - USD
Job is expired

Job Detail

  • location_on
    Location Arkansas, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 29, 2026

Job Description

Overview

As a Sales and Customer Solutions Representative at Spectrum, you will utilize your ability to retain valued customers and upsell top-tier services while enhancing customer satisfaction and driving revenue growth. This role is pivotal in contributing to the company's success, with a strong emphasis on professionalism and effective communication.

Key responsibilities

  • Support efforts to simplify and enhance the customer experience
  • Meet or exceed customer solutions activity goals using effective telephone techniques
  • Respond promptly to inbound calls, addressing billing inquiries and service complaints
  • Master order processing within the billing system for retained accounts
  • Explain products and services with a thorough understanding of competitors

Required skills

  • High school diploma or equivalent
  • 6 months of customer service or phone sales experience
  • Knowledge of cable communications products (TV, internet, telephone)
  • Strong English communication skills
  • Flexibility for variable hours, including weekends and holidays
  • Adaptability and problem-solving skills
  • 1+ years of call center experience (preferred)

What the company offers

  • Competitive pay starting at $18/hour
  • Lucrative incentives that can lead to an annual salary of over $70,000
  • Free and discounted Spectrum services like internet, TV, and mobile
  • Comprehensive pay and benefits package for employee well-being

Skills Required

Company Overview

Rhinelander, Wisconsin, United States of America

Spectrum is committed to providing exceptional service and a rewarding work environment for its employees. The company offers competitive pay and benefits, recognizing and rewarding contributions to its success. Read More

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