Overview

About VMSC Emergency Medical Services VMSC Emergency Medical Services is a nonprofit EMS organization dedicated to making a difference one day, one call, one life at a time. Founded in 1933 by Dr. Frank Boston, a pioneering physician and veteran, VMSC has grown into one of Pennsylvania's leading providers of mobile healthcare . Our purpose is to deliver comprehensive mobile health services and innovative pre-hospital care to the communities of the Delaware Valley. We proudly serve Montgomery, Philadelphia, and Delaware Counties through emergency response, interfacility transport, mobile integrated healthcare, and community paramedicine. Beyond responding to emergencies, we are expanding the scope of EMS by providing preventive and primary care services, community health education, and continuous professional development for our personnel-ensuring that we meet the evolving healthcare needs of the populations we serve. At VMSC, our people are our strength. Guided by our values of Loyalty, Humanity, and Mercy , we foster a culture where providers are supported, careers are developed, and every team member has the opportunity to make a lasting impact. Joining VMSC means becoming part of an innovative, compassionate team that is redefining what mobile healthcare looks like today and for the future. POSITION SUMMARY The Risk & Safety Specialist owns VMSC's organization-wide risk and safety program, protecting our people, patients, fleet, and assets across every service line and jurisdiction. This role manages responder and workplace safety, infection control and clinical-program safety, vehicle and fleet safety, and regulatory compliance. The Specialist serves as VMSC's principal investigator for incidents, leading root cause analysis and corrective action across all service lines. A central responsibility is administering VMSC's Samsara fleet camera and telematics platform, including reviewing driving events, coaching crews, and using the data to reduce collisions and improve driver behavior. As VMSC continues to grow and add sites and service lines, the Specialist builds safety and risk controls into that expansion and champions a proactive, just cause culture of safety. ESSENTIAL DUTIES & RESPONSIBILITIES Fleet Safety & Samsara Telematics Program • Own the Samsara fleet camera and telematics program, acting as system administrator across VMSC's 21-vehicle fleet, managing devices, vehicle and driver profiles, camera and gateway hardware, user access, alert rules, and integrations. • Review AI dash-cam video and safety events daily, including harsh braking, rapid acceleration, cornering, speeding, distracted or drowsy-driving alerts, and collision events, ensuring footage is triaged promptly and consistently. • Deliver timely, data-driven driver coaching using standardized, unbiased coaching scripts and both one-on-one and group sessions, and document coaching outcomes for each crew member. • Maintain driver safety scorecards and dashboards; track trends over time, recognize top performers, and target additional training or intervention where scores fall below threshold. • Lead review of ambulance collisions and near-misses, and reconstruct events using video, telematics, and GPS data to support investigations, insurance claims, and liability defense. • Coordinate with fleet maintenance on telematics diagnostics, preventive-maintenance flags, vehicle inspections, and out-of-service issues, keeping the fleet safe, roadworthy, and compliant. • Support driver onboarding and recurring training on emergency vehicle operations (EVOC), backing and spotting procedures, seatbelt and patient securement, and safe due-regard driving under lights and siren. • Produce monthly and quarterly fleet-safety reports for leadership showing collision frequency, safety-score trends, coaching completion, and program ROI. Incident Investigation & Root Cause Analysis • Serve as VMSC's principal investigator for incidents, covering collisio