Overview

Route Sales & Service Apprentice TechnicianWe are looking for a route sales & service apprentice technician who has a passion for the customer and life safety. The perfect candidate loves people, is sales oriented and can successfully perform inspection, installation, testing, service, and repairs required on fire extinguishers, exit/emergency lights, and life safety general products. This is a great opportunity to start your career in fire protection and train with other experienced technicians in the trade. This is a fast paced and demanding role with high visibility within the company.Company PerksLevel up training program which includes bonus when you become a billable technicianEducation & Certification reimbursement programReferral bonuses starting at $1,000 per referralComprehensive medical plan options, including dental and vision401K plan with company matchGenerous paid time off, paid holidays, and paid parental leaveManagement opportunitiesOpportunities for overtime with incentivesCompany giveawaysOpportunities for community service and charity involvementWork at a mission-driven company, focused on peopleContinued growth and expansion into new markets and products and servicesWhat You Will Be DoingLearn how to inspect, test, service, and repair fire extinguishers, exit/emergency lights, and general life safety productsTroubleshoot and perform service and repair of fire extinguishers, exit/emergency lights, and general life safety productsTrain on how to record and document inspections, repairs, discrepancies, and recommendations either electronically or manuallyMaintain a good positive relationship with the customer and pass on information to the appropriate personnel for follow up, quotes, questions, or concernsSpend time with our shop technicians learning how to recharge extinguishers and properly stock trucksMaintain equipment and tools necessary to safely perform jobEvaluate customer site for additional equipment and services that customer may requireWork in compliance with the Company's safety programObserve how to properly discuss deficiencies noted with customer, explaining the problem and its resolutionThere may be situations which require work on nights, weekends, and/or holidays. For some locations, these demands will be more frequent or required than others.Must be comfortable with heights, working on ladders or lifts, or in confined spacesQualificationsThis is an entry level positionMust possess the ability to calculate basic math including fractions, decimals and percentagesMust possess the knowledge and ability to understand and operate basic computer functions, operating systems and software applications such as Windows, Word, Apple IOS, Android and Outlook. In addition, required to learn and use industry specific devices and softwareMust currently have a valid U.S. driver's licenseIdeal QualitiesPrevious experience working a business-to-business route which requires upselling and heavy customer interactionExperience in a related skilled tradeAcute attention to detailStrong mechanical and technical aptitudeHighly organized and detail-orientedProblem-solving skillsExcellent verbal and written communication and interpersonal skillsCertaSite is a fast-growing fire protection and life safety company. Fire and life safety is our passion. It's all we think about. We leverage our hard-earned expertise to give people peace of mind, confidence, and more time to pursue their core businesses. Since 2018, we have grown from four to 18 markets while serving more than 30,000 customers throughout the Midwest.As we grow and expand into new markets, we are building a team that loves what they do and has fun doing it. If you are looking to be challenged every day, for an opportunity to make a meaningful impact, and to grow with a mission- and people-driven company focused on the customer, we hope you will consider this amazing opportunity.Our Mission: To provide a meaningful impact to as many lives as possible.Our Visi