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Roadside Service Dispatcher

Date Posted: Jun 25, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Arizona, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 25, 2026

Job Description

Overview

As a Roadside Service Dispatcher at GEICO, you will play a crucial role in reassuring customers during challenging times and guiding them through their coverage options. This position involves managing calls related to roadside assistance and ensuring customer satisfaction through effective problem resolution.

Key responsibilities

  • Manage incoming calls and support glass claims, locksmith services, and tow truck requests.
  • Resolve customer concerns to ensure a positive experience.
  • Drive customer satisfaction through meaningful interactions.

Required skills

  • Experience in customer-facing roles preferred.
  • High School Diploma or GED required; College degree preferred.
  • Strong customer service and interpersonal skills.
  • Problem-solving and empathy skills.
  • Adaptable and detail-oriented with multitasking abilities.
  • Experience in high-volume call centers with KPIs preferred.
  • Availability to work evenings, weekends, and holidays.

What the company offers

  • Starting Salary: $17.00 per hour / $34,255 annually.
  • Health and wellness benefits starting Day 1 (medical, dental, vision, etc.).
  • Accrue Paid Time Off immediately plus 13 paid holidays annually.
  • 401(k) with up to 6% match, vested immediately.
  • Upfront tuition assistance program (up to $5,250 annually).
  • Licensing and continuing education at no cost.
  • Complete in-office training with opportunity for workplace flexibility.

Skills Required

Company Overview

Rio Largo, Florida, United States of America

GEICO is one of the largest auto insurers in the United States, offering quality coverage and a commitment to innovation. The company values its employees, providing opportunities for growth and a supportive work culture. Read More

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